Subpoena Processing & Compliance
Delivering a smart process-and-resource driven approach and a path toward efficiency and cost neutrality
Many organizations find themselves facing a mounting backlog of 3rd-party subpoenas and other public information requests with no end in sight. Integreon’s Subpoena Processing and Compliance Service (SPC) helps organizations establish an approach to eliminate the backlog and manage all future incoming public information requests and 3rd-party subpoena demands. And for organizations able to charge a processing fee, 3rd-party subpoena compliance can go from an operational budget strain to a revenue-generating activity.
Benefits & Capabilities
Keeping pace with increasing subpoena volumes and public information requests requires access to a solution that addresses:
- The intensive time-and-resource requirements necessary to ensure compliance
- Handling of future needs as volumes are projected to significantly increase annually for many clients
- The administrative burden of fee collection from requesting parties Integreon’s years of experience providing smart process-and-resource driven solutions enable us to address this legal challenge and provide a custom plan that includes:
- The administrative burden of fee collection from requesting parties Integreon’s years of experience providing smart process-and-resource driven solutions enable us to address this legal challenge and provide a custom plan that includes:
Integreon's years of experience providing smart process-and-resrouce driven solutions enable us to address this legal challenge and provide a custom plan that includes:
- Six Sigma, efficiency-based analysis of current processes
- Set of recommendations to improve efficiency and speed, while reducing costs which may include:
- Dedicated team to respond to client record requests
- Workflows/process maps to provide consistent and accurate execution while minimizing risks
- Metrics and dashboards to provide transparency into 3rd-party subpoena volumes, costs and income
- Flexible delivery support model to drive process-and-cost efficiency and speed
- Documented SLA-driven processes managed by Integreon to ensure quality and on-time delivery of client deliverables
- Detailed documentation, including workflows, standard operating procedures, roles and responsibilities, and exception / issue monitoring
- Triage and validation of subpoena requests and delivery to appropriate legal teams
- Integration with technology to track collection, review, QC, redaction, and production of responsive data
- Creation and maintenance of project dashboards to provide transparency in project reporting
