Document Review Services
Managing document review
with a global approach
When faced with litigation, arbitration, investigations or due diligence, there are many unknowns. Your document review process and cost shouldn’t be one of them.
Complete confidence in your document review
Global scale
With 3,500+ employees in the US, UK, and Asia/ Pacific, Integreon can handle any size review project, anywhere. We can deploy onshore, offshore, or multi-shore resources using a “follow the sun” model to meet your deadline and budget needs.
Integreon’s range of review services include:
- First and second level review
- Audio, media and chat review
- Redactions—PII, GDPR, HIPAA, privilege, not relevant/non-responsive, confidential, and commercial sensitivity
- Privilege review and privilege log
- Objective coding
- Witness and deposition preparation
- Chronologies, summaries, and dramatis personae
- DSAR review and redactions
- Hard copy review
Consistent quality
Integreon’s dedicated quality control (QC) team provides three levels of controls and checks to ensure guaranteed accuracy and consistency, regardless of the project type or size.
Deep expertise
Our document review professionals have deep subject matter expertise in a wide range of specialized fields for jurisdictions worldwide. They understand the nuances of specific regulations and industries, enhancing their ability to capture all relevant documents.
Technology
Our teams are trained and familiar with advanced analytics features such as email threading, predictive coding, and continuous active learning. We are technology agnostic and have extensive experience with and are certified on all the main review and analytics tools including Relativity, RelativityOne, and Brainspace.
Dedicated project team
You work with a dedicated Integreon Project Manager and review team that learns your business and priorities. This helps ensure consistency, accuracy, and efficiency, saving you time and money. Regular reviews ensure your Integreon team is aligned with your goals.
Predictable cost
Flexible pricing options such as per doc and blended hourly. Over the course of thousands of review engagements we have the experience required to accurately predict project scope and resources required to get the job done. With Integreon, you avoid costly surprises.
Flexibility
Our consultative approach to document review ensures that each engagement is tailored to meet the specific needs of our clients and each matter. This includes determining best fit and best ways to leverage technology options to build efficiencies and cost savings.
We offer three flexible delivery models:
- Managed review: our review managers manage the reviewers and entire review process
- Supervised review: we provide the management of the reviewers, but the review process is managed by another party
- Staffing: we provide contract attorneys and paralegals with oversight done by requesting party
Foreign language support
With delivery centers worldwide, Integreon can provide support in over 50+ languages including:
- Arabic
- Croatian
- Dutch
- French
- Bulgarian
- German
- Hebrew
- Hindi
- Italian
- Japanese
- Kazakh
- Mandarin
- Polish
- Portuguese
- Spanish
- Tagalog
- Russian
- Vietnamese
Privacy and security
All reviewers undergo exhaustive background checks, with periodic updates. We offer Integreon Citrix, a secure virtual environment maintained and hosted by Integreon in the location best aligned to the review team. Integreon Citrix includes:
- Detailed reviewer activity logs
- Use of best practices security configurations including data encryption at rest
- Prevention of informational artifacts (cached documents, search terms, and custodian’s names) from being downloaded to local computers
- Data transfer prevention, USB capabilities disabled, screenshot, snips and copy/paste prevention, and reviewers cannot print from within the secure environment
- URL restrictions and multi-factor log-in authentication
- Anti-malware protection
- O365 email designed to restrict any outbound email and only to those domains/email addresses specified. Reviewer O365 email and Microsoft Teams access is restricted to within the Citrix environment
- Daily removal of data
- Preventative measures against photo capture using water marking depicting users name, date, and time of session
Managing document review with a global approach
| Client profile | Business challenge | Integreon solution | Location | Volume of documents |
|---|---|---|---|---|
|
Fortune 50 bank/ financial services |
Multiple regulatory investigations and
litigations |
TAR, audio and foreign language |
London |
3 mill+ |
|
Fortune 50 |
Multiple regulatory investigations in multiple languages |
TAR, audio and redaction |
London, Austin, NY, Mumbai, Noida and Manila |
10 mill+ |
|
Fortune 100 corporation |
Internal investigation |
TAR and hard copy; deposition prep |
London and Mumbai |
1 mill+ |
|
Magic Circle law firm |
Multiple projects in multiple languages |
TAR and foreign language |
London, Austin, NY and Mumbai |
6.5 mill+ |
percent
23% of current document review clients have had a relationship with Integreon for 8 years or more
documents reviewed annually
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