Creative & Business Solutions for
Law Firms
Law firms are under ever-increasing pressure to improve client services, support business development, reduce talent acquisition costs and operate more efficiently.
At Integreon, we help law firms and legal marketing teams relieve that pressure with specialized, scalable support services from our teams of highly-trained professionals.
- Support for presentations and documents, research, marketing operations and business admin
- Improve operational efficiency, quality control and project turnaround time
- Create capacity for attorneys and in-house teams to focus on strategic, client-facing work
One Partner.
Flexible Solutions.
We combine legal industry expertise, scalable delivery, and technology-enabled execution through integrated support solutions tailored to the unique challenges of your firm.
Send us a message to talk with one of our solutions experts about how we can help your firm do more.
- Legal Industry Expertise
- Scalable Delivery
- Measurable Outcomes
- Flexible Service Models
Case Study
Law Firm
15%
overall cost reduction via dual-shore model
2 hrs
or less delivery time for rush projects
50%
of team’s work handled as rush projects
24/7
Challenge
An AmLaw 50 law firm known for representing some of the world’s largest technology and life sciences companies wanted to reduce document production time, while also decreasing costs. The selected solution had to ensure not just speed, but accuracy while also meeting regulatory requirements and client agreements on time and budget.
Solution
Integreon worked closely with the firm’s operations and administrative leaders to pinpoint obstacles in document production efficiency and create a series of recommendations and a roadmap to meet objectives:
Reconfigured Team to Boost Performance
- Created a high performing, well-coordinated, dual-shore support team, with upgraded skills and knowledge including enhanced presentation support
- Custom designed and deployed in-depth work quality training
- Streamlined firm’s document production hiring process to ensure resources are placed on the team to best meet client expectations
Improved Efficiencies
- Created and rolled out a robust workflow model to improve team efficiency and manage workflow
- Developed a cost-effective workload capacity plan and implemented automation to improve efficiency
- Built “quick turn team” to handle rush projects with delivery time of two hours or less --50% of the overall team’s work is now handled this way
- Improved use and accuracy of project and production hours reporting
Upgraded Work Product and Service Levels
- Devised quality assurance framework to maintain high service standards
- Developed commitment to continuous improvement through feedback loops and proactive adjustments
- Applied strict adherence to legal and regulatory requirements across multiple jurisdictions
Strengthened Data Security Practices
- Identified and implemented a safer, more secure and client connectivity system supported 24/7, creating less downtime and access complications
- Adopted best practices security configurations, and created unique, auditable user accounts with specific access security such as dual-factor authentication
Results
- 15% overall cost reduction via dual-shore model
- Ability to scale headcount in response to increased workload
- Expedited implementation of new document management system
- Built-in redundancy with U.S. and offshore teams able to access Citrix through different servers and connect to alternate servers in case of any downtime
This is what true partnership looks like
We believe that the best outcomes rely on communication and transparency from start to finish. That’s why we treat every client as our partner, providing regular updates, reporting and analytics, customized to your specific KPIs.
25
years as a trusted provider
4,500+
professionals worldwide
24/7
global client support
9
global delivery centers
Frequently Asked Questions
What business pressures is Integreon's creative and business solutions offering designed to address for law firms?
Law firms are under growing pressure to enhance client service, support business development initiatives, and operate more efficiently — all while managing increasing workloads and cost constraints. Integreon’s creative, research, and administrative support solutions are designed to help firms strengthen execution capacity, improve responsiveness across business support functions, and free attorneys and business teams to focus on the work that drives the most value.
What types of support does Integreon provide to legal marketing and admin teams?
Integreon provides scalable support across a range of critical business functions including pitch and proposal development, document production, research, and administrative workflows. These services are designed to integrate seamlessly with a firm’s existing operations, ensuring that business and support teams can handle increased demand without disruption to quality or turnaround times.
How does Integreon help law firms become more competitive in business development?
Business development in law firms depends heavily on the quality and speed of pitches, proposals, and client-facing materials. Integreon provides dedicated support for scaling these efforts, ensuring that attorneys and business development teams have the production resources they need to respond to opportunities quickly and with a high degree of polish and professionalism — without pulling focus from client work.
What makes Integreon's services relevant specifically to law firms – rather than a general outsourcing provider?
Our solutions and delivery models are built on three core principles: industry expertise, scalable delivery, and measurable outcomes. Rather than offering one-size-fits-all solutions, Integreon develops integrated offerings tailored to the unique challenges of specific industries. For law firms, this means solutions designed with a deep understanding of legal workflows, client service expectations, and the operational dynamics of both attorneys and business support teams.
How does Integreon measure and communicate the value it delivers to law firm clients?
Integreon operates with a strong commitment to transparency and measurable outcomes. Clients receive regular performance updates, reporting, and analytics customized to their specific KPIs, ensuring that the impact of Integreon’s support is consistently visible and tied directly to the firm’s strategic and operational objectives. This partnership approach ensures ongoing alignment and continuous improvement throughout the engagement.
