Last Revision Date: November 18, 2021
EU – U.S. PRIVACY SHIELD AND SWISS – U.S. PRIVACY SHIELD COMPLIANT
Integreon is committed to and fully complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Integreon has certified to the Department of Commerce that it adheres to the seven Privacy Shield Principles of Notice: Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability. Integreon affiliates that are also covered entities under the Privacy Shield are: Integreon Managed Solutions (North Dakota), Inc., Integreon Discovery Solutions, Inc., and Integreon Discovery Solutions (DC), Inc. Since the European Union’s Court of Justice judgment rejecting the validity of the European Commission’s adequacy decision and the Swiss Federal Data Protection and Information Commissioner (FDPIC) issued an opinion noting a similar failure with respect to the protection afforded for data transfers provided by the Privacy Shield, Integreon recognizes that it must comply with the applicable data protection laws via alternative mechanisms.
To learn more about the Privacy Shield program, and to view Our certification, please visit https://www.privacyshield.gov.
AFFILIATE, PARTNER AND THIRD-PARTY WEBSITES
PURPOSE OF COLLECTION OF PERSONAL INFORMATION
“Personal Data" is any information that relates to you and that identifies you either directly from that information or indirectly, by reference to other information that We have access to. Integreon collects Personal Information in order to provide you with enhanced features such as customized content, access to special sections on Our website, or e-mail delivery of blog posts. Further, this Personal Information will enable Us to respond to your requests, to communicate with you, to support or enhance your relationship with Us, and improve Our services. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
WHAT PERSONAL INFORMATION INTEGREON ACTIVELY COLLECTS
WHAT PERSONAL INFORMATION INTEGREON PASSIVELY COLLECTS: COOKIES AND OTHER TECHNOLOGIES
This Site, Integreon’s online services, applications, platforms, email messages, and advertisements, if any, may use "cookies" and other technologies to collect information about you. A cookie is a small data file stored on the web browser on your computer’s hard drive. A cookie associates the identification numbers built into the cookie with information about you that you have provided to Us. This association allows Us to recognize you when you arrive at our website. Other technologies tell Us where on our website you have visited, counts how many users visited certain web pages within Our website, and measures the effectiveness of advertisements, if any, and web searches. Please see our Cookies Policy at Cookies Policy for further information.
LIMITATIONS ON USE AND DISCLOSURE OF PERSONAL INFORMATION
Affiliates: Integreon may share any or all of your Personal Information with and among Our affiliated or related entities, including Integreon affiliates located in the EU and elsewhere. These affiliated companies will use your Personal Information only to accomplish the purposes for which the Personal Information was collected. Any onward transfer of your Personal Information may also be done to allow these entities to offer you information about their businesses, products or services that may be of interest to you, or for other lawful business purposes.
Accountability for Onward Transfer (Transfers to Third Parties): If Integreon transfers information to a third party that is acting as its agent, Integreon will require the third party to have adequate privacy protection as is required by the relevant Privacy Shield Principles or under other data protection laws. With respect to onward transfers, Integreon remains liable under the Principles if Our agent processes personal information in a manner inconsistent with the Principles, unless Integreon proves that it is not responsible for the event giving rise to the damage.
OPTING OUT: HOW YOU CONTROL THE USE OF YOUR PERSONAL INFORMATION
In the event you decide that you want to opt out from Integreon’s use of your Personal Information that you previously provided to Integreon, you may opt out of Our use of your Personal Information by using the "Contact Us" option at http://www.integreon.com/contact-us/.
Additionally, you can contact Us regarding exercising the following rights:
INTEGRITY, PROTECTION AND RETENTION OF YOUR PERSONAL INFORMATION
This website is not intended for use by children. Integreon does not knowingly solicit or collect Personal Information from children under the age of 13. If you are under the age of 18, you must obtain the consent of your parent or guardian to use this website. Integreon encourages parents and guardians to take an active role in their children’s online activities and interests.
FEDERAL TRADE COMMISION ENFORCEMENT POWERS
As a Privacy Shield participating organization, Integreon is subject to the jurisdiction of the Federal Trade Commission. Under the Federal Trade Commission Act, an organization’s failure to abide by commitments to implement the Privacy Shield Principles may be challenged as deceptive by the FTC. The FTC has the power to prohibit such misrepresentations through administrative orders or by seeking court orders.
INQUIRIES AND COMPLAINTS
Integreon has further committed to refer unresolved privacy complaints to the EU Data Protection Authorities (EU DPAs). To find your country’s Data Protection Authority, please click here target="_blank">https://edpb.europa.eu/about-edpb/board/members_en. In compliance with the Privacy Shield Principles, Integreon commits to resolve complaints about Our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Integreon at: email@example.com. Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Integreon at: firstname.lastname@example.org. Integreon commits to cooperate with EU DPAs and comply with the advice given by such authorities with regard to human resources data transferred from the EU in the context of the employment relationship. Integreon has further committed to cooperate with the panel established by the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from Switzerland. You may have the ability, under certain conditions, to invoke binding arbitration with a Privacy Shield Panel for complaints regarding Integreon’s Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. For additional information regarding this arbitration, please visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
General Data Protection Regulation (GDPR) Compliance
Integreon is a business process outsourcing company and may process European Economic Area (“EEA”) residents’ personal data. When it does, it does so in compliance with the General Data Protection Regulation (“GDPR”). Under the GDPR, there are 6 legal bases for processing personal data of EEA residents:
Under the GDPR, EEA residents have the following rights:
Integreon will continue to (and ensure that any subprocessor acting under its authority will):
California Consumer Privacy Act of 2018 (CCPA) Compliance
California residents have been afforded new rights under the CCPA. Specifically, a California resident has the right to:
Personal information or erasure requests may be submitted on Integreon’s website’s contact page found here https://www.integreon.com/contact/. Alternatively, such a request can be made by calling the following toll-free number: +1 (866) 312-7023.
In the past twelve months since the policy effective date, Integreon has collected the following categories of personal data: contact information, government IDs, cookies, social security number, health information, information on race, gender, and ethnicity, professional, educational, and employment information. The source of all of these categories’ personal information is either from law firm or corporate clients for whom Integreon processes data on behalf of (almost always electronically), Integreon’s human resources department via the receipt of resumes and job applications on the Integreon website, and Integreon’s marketing department via cookies on the Integreon website as well as a “Contact Us” submission page. All categories of data are used either in support of the data processing services Integreon provides to its clients as a business process outsourcing company, for its own internal market research and human resources functions, or for legal and compliance purposes. Integreon only discloses personal information for its business process outsourcing operations in accordance with instructions it receives from its clients -- the data controllers.