CLM Platform Management Services
Unlock the full value of contract lifecycle management
Organizations invest significantly in contract lifecycle management (CLM) platforms to improve contract processes, increase efficiency, and reduce risk. Unfortunately, many of these implementations fall short of expectations due to inadequate support post-rollout.
Integreon can help with comprehensive CLM platform management services that let you realize the full value of your investment while freeing in-house legal staff to focus on higher-value work.
Unlock the full value of contract lifecycle management
Organizations invest significantly in contract lifecycle management (CLM) platforms to improve contract processes, increase efficiency, and reduce risk. Unfortunately, many of these implementations fall short of expectations due to inadequate support post-rollout.
Integreon can help with comprehensive CLM platform management services that let you realize the full value of your investment while freeing in-house legal staff to focus on higher-value work.
Industry-leading expertise
Our team combines technology expertise with deep knowledge of contract processes and change management strategies. They know the barriers to user adoption and focus on role-specific use cases to help users achieve practical benefits rapidly—the key to user acceptance.
Process optimization
Integreon’s Business Excellence Support Team (BEST), including six sigma black belts and change management experts, analyzes your contract processes and identify workflow optimization opportunities. They apply proven best practices, tailored to your company culture, to fully realize the efficiency potential of your CLM platform.
Continuous support
Contract lifecycle management tools require ongoing support and maintenance. Underestimating that post-implementation effort is one of the major reasons why CLM implementations have poor success rates. Integreon provides ongoing maintenance to ensure your system is always up-to-date, and responsive Help-Desk support for CLM users to get up to speed quickly—and stay that way.
Global scalability
We tailor our services to your needs at the moment. With service delivery centers on three continents around the globe, we can support you around the clock in multiple languages. And we can scale quickly and efficiently to accommodate changing needs.
Partnership focus
Integreon serves as an extension of your contract function, guiding your team at every step to help ensure your success. Our executive team stays actively engaged, ensuring accountability and responsiveness to your needs.
Take our CLM Effectiveness Assessment Survey and you can get an immediate assessment outline with recommendations for maximizing your CLM system and investment. Share your experience with CLM implementation and, in return, get valuable suggestions and insights on how to start or continue your path to CLM success.
2023 Chambers and Partners Leading Firm
Integreon has been chosen as the Chambers And Partners 2023 leading firm in:
- Asia-Pacific Region Alternative Legal Service Providers
- Global-wide Contract Lifecycle Management
- Global-wide Litigation Services
A Comprehensive Solution for CLM Platform Management
Post-Deployment Management:
- Clause library and template configuration and maintenance
- Operations support for legal and business stakeholders, including approval or signature routing and triggering relevant notifications
- Vendor release testing and user training
Data Management:
- Repository management ensuring up-to-date and centralized storage, including:
- Contract review, ingestion and tagging
- Data hygiene and updates
- Duplicate checking, folder creation, and parent-child relationship management
- Tailored reports & visualizations aligned with your organization’s goals
- Ongoing data management recommendations and best practice insights
System Adoption:
- Process and functional CLM helpdesk for on-demand support, including:
- Providing and managing up-to-date training modules and guides for all user groups
- Answering questions and guiding global users on how and why to make the most of the CLM platform
- Handling the intake, triage, and troubleshooting of user issues
- Assist with Vendor ticket resolution, and reporting system bugs
- Track and document the user experience to identify trends and process improvements
Broad Platform Proficiency
Integreon has experience with a wide range of CLM and workflow automation platforms, including:
- Apttus / Conga
- ARIBA
- Coupa / Exari
- EraCLM
- Icertis
- SirionLabs
The Benefits of Partnership
| Success Factors | Business Value |
|---|---|
|
Better Processes |
|
|
Better Content |
|
|
Better Insights |
|
|
Better Communication |
|
|
Better Adoption |
|
|
Better Visibility |
|
6 of the top 20 Contract Management clients have been with Integreon for 7+ years
Contact Us
Explore how Integreon can help transform your business performance with tailored outsourced solutions.
Learn More
Innovation Shorts Series
Welcome to Innovation Shorts! Tapping into 25+ years of contracts, commercial, technology, and solution building experience, Sylvain Magdinier will harness…
How to plan when there is no clear path
Vice President of Litigation Services, Clare Chalkley and Director of Litigation Services, Claire Frazer share insights on how the global…