Achieve maximum contract value at scale
- 24/7 global support
- Scale up or down as needed
- Smooth and efficient delivery
Extraction
We provide a comprehensive view of all contract obligations through:
- Automated extraction of obligations
- Hierarchy design and development
- Obligations prioritization
Tracking
Continuous performance monitoring, including key activities such as:
- Renewals, extensions and exits
- SLA performance
- Credits and earn-backs
- Escalation management
Reporting and Analytics
We help you maximize ROI with in-depth analysis and reporting on contract performance, including:
- SLA delivery and financials
- Account support process assessment and troubleshooting
- Commercial excellence analytics to optimize individual account performance
- Tracking and highlighting improvements in margin and operations
Get the Most from Your Technology
Integreon has deep expertise and experience with contract lifecycle management (CLM) platforms from leading providers, alongside a strategic partnership with SirionLabs. We can help you realize the full value of your CLM investment, regardless of which platform you use.
Benefits of Partnering with Integreon
Maximize the performance of your contracts:- Reduce and control value leakage
- Reduce the risk of contract disputes and prevent them from escalating
- Understand contract obligations and their risk profile
- Free up in-house resources to focus on strategic priorities and internal client relationships
This is what true
partnership looks like
and analytics.
Frequently Asked Questions
How long does it take to get started?
I’ve worked with other outsourcing providers before, what makes you different?
We re more than just a provider – we work as your partner, functioning as an extension of your team to give you seamless workflows and superior quality control. We monitor performance across the board and deliver monthly activity reports as well as bi-annual deep dives that cover utilization, key trends, quality survey results and any other specific KPIs that you define for the project. Check out our Case Studies to learn more about how we ve partnered with other businesses, or reach out to us at info@integreon.com.
What if I don t know how much support I will need on a regular basis?
Do you support other languages?
What if I need specialized skills or help outside of the admin department?
Learn More
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