Under Pressure: Common Third-Party Subpoena / Law Enforcement Request Challenges and How to Solve Them

Name: Legal Operators webinar I Date: September 29th I Time: 11:00 am EST

About this webinar

Welcome to your ongoing nightmare– the third-party subpoena. Left unattended, this monster can drain resources while masquerading as a necessary cost of business. It’s time to wake up, implement a sound approach, and get this creature under control.

In this informative webinar, experts Robert Daniel and Mark Grant share their real-world insights and best practices on how to effectively take the pressure off with a sound subpoena strategy.

Topics will include:

  • What externally is causing the pressure
  • What internally is causing the pressure
  • How to reduce / alleviate that pressure in the short- and long-term
  • How to address while not interfering with business as usual
  • How to recover expenses and potentially move from cost center to cost neutral and beyond


Mark Grant

Mark Grant

Subpoena Compliance and eDiscovery Operational Lead

Mark Grant is a Subpoena Processing and Compliance (SPC) Operational Lead for Integreon, a global provider of legal, document and business solutions. He creates and implements dual-shore, Six Sigma-based end-to-end LPO solutions designed to effectively manage third-party subpoena requests and reduce backlogs for corporations. A former operations manager for Huron Consulting Group in Houston, TX, Mark has spent more than 14 years providing strategic project management and discovery consulting services to Fortune 500 corporations and AmLaw 200 law firms. He has managed nearly 200 onshore and offshore engagements associated with globally recognized litigation and regulatory investigations. The breadth of his litigation support management experience spans a variety of industries including but not limited to, insurance and financial services, pharmaceuticals, technology, oil and gas and other energy, transportation and retail. His strategies have allowed clients to control costs and meet near-impossible deadlines while navigating the complexities of the e-discovery landscape.

Robert Daniel

Robert Daniel

Senior Director - Financial Services Practice Group

Robert’s experience includes almost 30 years of hands on and senior level management of Legal Discovery Operations, Regulatory Inquiries and Investigations, and Corporate Internal Auditing. Robert built teams and developed strategies to provide leading edge business practices for the review and assessment of internal control policies and procedures; process reviews, effectiveness assessments, management and oversight of operational discovery practices in support of large and complex regulatory and litigation matters, in constantly changing corporate environments. Professional Experience: Prior to joining Integreon, Robert worked for Bank of America for 25 years. Leadership roles included Senior Executive Manager of the Legal Discovery Operations team, responsible for assisting internal and external counsel in the identification, collection, processing and review of data to comply with regulatory and court demands, and Director of Regulatory Investigations within the Litigation department, responsible for responding to high profile/high risk SEC, OCC, FRB, CFTC, Financial Crisis Inquiry Commission.