When the client wanted to offer high-quality library and information services to its lawyers, we worked closely with them to ensure a smooth, rapid transition to an affordable, best in class solution.
Without Integreon the client lacked the scale and budget to get what they needed
Integreon were able to be up and running very quickly
The firm engaged Integreon based on its proven expertise in providing high quality, cost-effective shared library services, its reputation for continuous improvement and the availability of multi-shore solutions options.
Integreon worked closely with the client to ensure a smooth, rapid transition and complete knowledge transfer including mapping processes, reviewing documentation, coordinating with the client’s IT team to ensure appropriate access rights and addressing anticipated challenges.
With Integreon, the firm now has access to a comprehensive support network of information specialists drawn from diverse backgrounds and rich experience with leading law firms.
The client achieved cost savings immediately, compared with their previous in-house solution.
The program was live within eight weeks, giving the client access to affordable world-class support, faster service and broader domain expertise.
When this three-year contract closed, the client subsequently renewed its contract with Integreon for a further three years and expanded its service to include business research.