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April 29, 2019 Insights

Optimizing Law Firm Service Delivery with Big Hand

By: Al McNee Kalie Olson

We launched BigHand Now to centralize workflow and effectively manage work across 14 global delivery centers.

Since implementation, workflow is now consistent across all of our legal word processing teams resulting in greater collaboration. We have achieved a solution that has not only modernized our processes but futureproofed them with client-driven workflow customization. With significantly streamlined processes and teams we are uniquely placed to provide an exceptional level of service to our clients.

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