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September 3, 2019 Insights

Automation – It Does Involve People

By: Delphine Phillips Eddie Collins

Robotic Process Automation or RPA is a term which usually creates an excess of either concern or excitement whenever it is brought up in meeting rooms. RPA conjures up visions of offices completely devoid of people, all replaced by ominously whirring machinery. However, the reality could not be further from the truth.

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