Library and Information Services

Many firms face growing needs for library and research services, but amidst intensifying cost pressure, many find it challenging to justify the size and scope of resources they envision without eroding profitability.

Integreon’s Library and Information Services offers a solution to these challenges. Our integrated services include:

Integreon’s scale and delivery model enable us to provide a level of expertise and resources on par with the world’s top law firms, but at dramatic cost savings. Our approach includes:

  • Specialists for all types of requests
  • Many location options – onsite, onshore, and offshore
  • A virtual front desk for research requests via email and phone around the clock
  • An online portal for submitting and tracking progress of requests
  • Usage reports that help measure value

Integreon’s solution has real impact on profitability and service levels. We help larger firms significantly reduce fixed costs while maintaining or expanding research support, and we enable smaller firms to overcome the barriers of scale typically required to run a high-performing library. With Integreon support, lawyers spend more time on higher value tasks, thus serving clients better, and firm management can focus more on core strategy and profitability.