Document Solutions

Managing presentation graphics teams and central word processing departments is a challenge. Outsourcing these functions to Integreon eliminates management headaches, rationalizes service delivery, and reduces costs. You can choose onshore or offshore solutions, mixing and matching our global resources to meet your exact needs. Our professionals in India, the Philippines and USA are highly trained and accustomed to meeting the needs of demanding professionals.
Our services include:

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Case Studies

Legal Word Processing for a Global Law Firm

  • Law Firm Problem
    • Management wants to reduce lawyer to secretary ratio
    • Provide better 24×7 coverage
    • Streamline multiple inhouse central word processing locations
  • Integreon Solution:
    • Firm-wide, 24×7 word processing and “virtual secretary” overflow services in Fargo, N.D.
    • Eliminated inhouse word processing centers
    • Freed secretaries from Word-intensive tasks, allowing them to serve more lawyers; attrition over 18-month period led to improved ratio by 25%
  • Benefits:
    • $5mil annual cost savings from better ratio, less overtime and eliminating central word processing
    • Soft savings from reduced recruiting effort and less management distraction
    • 24×7 coverage across all offices
    • Quality up, complaint rate down