By Bar&Bench News Network
New The LPO market in India received a boost last week with the signing of the outsourcing agreement between the UK-based international firm, Simmons & Simmons and LPO leader, Integreon. Bar & Bench speaks to Mark Dawkins, Managing Partner at Simmons & Simmons and Lokendra Tomar, Chief of Operations of the Asia-Pacific arm of Integreon. While Mark Dawkins refused to be drawn on whether the firm has any India-specific expansion plans, Lokendra Tomar reveals Integreon’s plans to raise funds through private equity to further its expansion plans.
By Free Pint Limited and Integreon
New FreePint recently published the results of a new benchmarking survey on outsourcing: VIP Report: Survey on Outsourcing. Integreon and FreePint jointly designed a survey to assess industry perceptions about the importance of outsourcing, barriers to adoption, and the satisfaction level of organizations that currently practice outsourcing. You can read about some of the key findings from the survey in our recent blog post, Survey Shows it’s Time to Take a Fresh Look at Knowledge and Information Services Outsourcing. Integreon is also making available a free copy of the report; click here if you would like to request a copy.
By Aberdeen Group
New Aberdeen Group recently published Partnering for Performance: Knowledge Process Outsourcing. This report explains how companies have improved operations and profits by migrating high-end, knowledge intensive work to the right outsourcing provider. In a recent blog post, How Best in Class Companies Benefit from Effective Knowledge Process Outsourcing, Integreon summarizes key findings from the Aberdeen report and then we share our perspective as an integrated KPO provider. Integreon is also making available a free copy of this report; click here if you would like to request a copy.
By Ron Friedmann and Jeff Davis
Law firms large and small need extensive business research to pitch new business and to serve existing clients effectively. The explosion in demand for business research strains the resources of most firms: law librarians have too much legal research as it is and marketing departments need to focus on relationship building. Rather than add more staff, firms find that outsourcing business research provides what they need at lower cost and with better turn around times.
By Ron Friedmann and Renay Rutter
This article was first published in September - October 2008 issue of the Association of Legal Administrators’s Legal Management magazine, Dealing with Documents: The Pros and Cons of Outsourcing (PDF). Abstract: Renay and Ron examine how outsourcing document processing can slash payroll and facilities costs, reduce turnaround times, and boost in-house secretarial careers. They also explain the pivotal role of law firm administrators in assessing outsourcing options and planning the transition to outsourced services.
By Ron Friedmann
This article was first published by LLRX.com, 1 Sept 2008. Abstract: Outsourcing is one way firms can both reduce cost and improve service. Though already common, outsourcing still has tremendous potential to reduce costs further and to improve operating efficiency. This articles reviews the history of and logic behind legal outsourcing and explores some current legal outsourcing options.
By Jeff Davis
Outsourcing has fundamentally affected the information industry in the UK. This article explores the two distinct models have emerged at this point: core research support offshore and onshore/offshore hybrid.
Corporations face many challenges in the control of Contract Lifecycle Management costs. Through the combination of technology, processes and staffing with offshore attorney resources, corporations can reduce contract management costs and create a “best in class” and enterprise-wide system.
This article discusses India’s high KPO growth trajectory, the current state of KPO and Integreon’s KPO capabilities.
Integreon discusses why ISO 27001:2005 certification, though it is an essential indicator of a service provider’s operational maturity, alone is not sufficient for information security management.