White Papers & Reports

White Papers

• Best Practices in Discovery Planning: The Discovery Response Team
  This white paper discusses the roles and responsibilities of the discovery response team (DRT) and recommends best practices for building the team, including tips to help set the stage for the team’s success.
• Best Practices in Discovery Planning: Establishing Discovery as a Process
  This white paper details a best-practices approach for establishing discovery as a business process to control costs and reduce business disruption.
• E-Discovery Roundtable: Buyers’ Perspectives on the Impact of Technology Innovation
  This report summarizes the findings and recommendations from a recent roundtable discussion on the impact that technology innovation is having on the discovery process and how corporations and law firms are adapting to the changes.
• The Future of Collaborative Legal Services
  This report synthesizes the key issues that were discussed at a roundtable discussion focusing on how in-house counsel, law firms, and LPO providers can collaborate to deliver innovative and cost-effective legal services.
• Ethics of Legal Outsourcing
  Now in its third iteration, this paper examines the ethical and legislative issues relevant to US and UK lawyers associated with legal process outsourcing, particularly as it relates to to the offshoring of core legal support services to countries such as India, South Africa and the Philippines.
• Cloud Computing Trends: At the Horizon’s Watch
  This paper from Integreon’s Grail Research team is a follow-up to our cloud primer, Cloud Computing: Fact vs. Fog. Our researchers interviewed 20 cloud computing experts and synthesized the key themes that emerged about customers and adoption drivers.
• Navigating the Cloud: Insights and Guidance from Cloud Connect 2011
  This paper from Integreon’s Grail Research team offers insights from the 2011 Cloud Connect Conference held in Silicon Valley.
• Best Practices in Managed Document Review
  This paper outlines Integreon’s recommended best practices for managing a timely, cost-effective and defensible document review process for e-discovery.
• E-Discovery Research Roundtable: Buyers’ Perspectives on Challenges and Solutions
  Based on the findings from a research roundtable, this white paper discusses the steps organizations and their outside counsel are taking to contain costs, manage risk and address the issues brought about by emerging technologies such as smart phones, social media and cloud computing.
• E-Discovery for Backup Tapes: How Technology is Easing the Burden
  In this white paper, results are compared from two acutal tape discovery projects in which different technologies were used for the same set of backup tapes. The findings are a wake-up call for e-discovery technologists and litigation support specialists.

Reports

• 2012 Executive Insights: Europe
  This report from Grail Research, Integreon’s strategic research unit, is based on interviews with industry thought leaders in Europe and provides a ‘temperature reading’ on the issues executives are facing, as well as insight into the broader dynamics of the market and economic climate.
• The Green Evolution
  This report from Grail Research, Integreon’s strategic research unit, is based on a nationwide survey of US consumers regarding sustainability and ‘green’ products. The report provides insights into how the green market has changed since our 2009 report and highlights areas for success in today’s green market.
• Benchmarker Report on UK LPO Trends (LegalWeek)
  This report published by LegalWeek in association with Integreon provides results from a research survey on legal process outsourcing trends in the UK. Integreon provides additional insight in a blog post about the report.
• Cloud Computing: Fact versus Fog (Grail Research)
  This cloud computing “primer,” written by Grail Research, Integreon’s strategic research business unit, explores the current state of cloud computing, obstacles to business adoption and expectations for the future.
• Partnering for Performance: Knowledge Process Outsourcing (Aberdeen)
  This report from Aberdeen Group explains how companies have improved operations and profits  by migrating high-end, knowldge-intensive work to the right outsourcing provider.
• VIP Report: Survey on Outsourcing (FreePint)
  Integreon and FreePint jointly designed a survey to assess industry perceptions about the importance of outsourcing, barriers to adoption, and the satisfaction level of organizations currently practicing outsourcing.
• Sourcing Prism Report on Legal Services Outsourcing (ValueNotes)
  This report is designed to serve as a guide to understanding vendor capabilities by examining differences in offering, depth, maturity, scale, and strategy.