Integral Media Services, Inc, a BPO provider of knowledge, document and content management services to the legal, banking, consulting and media markets, today announced its new name, Integreon Managed Solutions, Inc . The name change reflects the expanded portfolio and scale of BPO services that the company offers.
"Integreon stands for 'integration', 'innovation' and 'integrity - the way we do business as part of our customers' global operations," said Liam Brown, CEO of Integreon.
Incorporated in the U.S. in 1999, Integreon set up operations in India in September, 2000 to build dedicated delivery centers that are integrated into customer operations. Today, the Company employs over 500 delivery associates in BPO centers in India, with implementation management in New York, London, and Los Angeles. The company is opening another facility in Mumbai in January 2005 to accommodate new customer contracts. Among Integreon's customers are 6 of the 10 largest global investment banks, 1 of the 5 largest global law firms, 2 of the 5 largest global management consulting companies and 4 of the 10 largest global media and publishing companies.
Innovation differentiates Integreon from competitors. "We are capitalizing on the global sourcing trend by focusing on complex and high value-add services," said Brown. "While we have experienced over 100% revenue growth per annum, we prize innovations in people, processes and technologies that reduce cycle time, improve quality and increase profits over scale or headcount as a measure of our success."
"We intend Integreon to be a trusted brand that stands for excellence in global sourcing in the minds of customers," said Brown.
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About Integreon |
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| Integreon provides high-value, complex BPO solutions (also known as Knowledge Process Outsourcing, KPO or judgment-based BPO), specializing in document, content and knowledge services to the banking, legal, consulting, publishing and media domains. Integreon currently employs approximately 1,000 people in London, Los Angeles, New York and Mumbai. |
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