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The Evolution of Knowledge Outsourcing |
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Outsourcing has fundamentally affected the information industry in the UK. This article explores the two distinct models have emerged at this point: core research support offshore and onshore/offshore hybrid. |
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Contract Management Solutions |
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Corporations face many challenges in the control of Contract Lifecycle Management costs. Through the combination of technology, processes and staffing with offshore attorney resources, corporations can reduce contract management costs and create a “best in class” and enterprise-wide system. |
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A World Full of Talent: Making KPO Work for You |
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This article discusses India 's high KPO growth trajectory, the current state of KPO and Integreon's KPO capabilities. |
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Security Matters |
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Integreon discusses why ISO 27001:2005 certification, though it is an essential indicator of a service provider's operational maturity, alone is not sufficient for information security management. |
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Consider Attrition |
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The correlation of attrition and overall quality can be demonstrated by understanding how attrition relates to several core aspects of any BPO company: service quality, training, cost, and company culture and standards. |
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Captivity or Freedom? |
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When corporations decide to move some of their work off-site they are often faced with the difficult decision of maintaining a captive site, a BPO or a Hybrid. This article will explore the key drivers in your decision to build or buy an offshore center. |
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The Hidden Benefit of Outsourcing |
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While migration of a business process offshore is widespread today, it is most common that the offshore process is performed in-house. But now there is a new wave of global sourcing innovation that is changing the way that outsourcing buyers conduct business and offering them competitive advantage. |
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Your Corporate Headquarters: The Most Valuable Property in the World |
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As time progresses, growing companies demand more space and the corporate headquarters becomes too small. This article discusses the reasoning behind off-site staffing and options for handling this difficult decision. |
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Why Law Firms Should Consider Outsourcing Secretarial and Document Production Tasks |
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To boost revenues, law firms have merged, gotten serious about strategy, invested in marketing and opened offices around the world. This article poses that though outsourcing is already widespread, it still has tremendous potential to reduce costs further. |
