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| Integreon in the News |
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| BPOs scout for overseas buys to expand footprint |
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| The Economic Times 13/07/2007 |
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GLOBAL MARKET FOR IT-ENABLED SERVICES IS EXPECTED TO
TOP $140 B by 2008
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WORLD VIEW |
|
|
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|
| |
Customer Interaction Services |
33.0 |
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| |
Finance & Accounting Services |
15.0 |
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Translation, Transcription & Localization |
2.0 |
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Engineering & Design |
1.2 |
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HR Services |
5.0 |
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Data Search, Integration & Management |
44.0 |
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Remote Education |
18.0 |
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Networking Consulting & Management |
15.0 |
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Website Services |
5.0 |
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Market Research |
3.0 |
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TOTAL |
141.2 |
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Salient, Zenta, Integreon, EXL & Infosys BPO Looking For Small Buys To Access New Market
THE rising rupee, the need to penetrate new markets, acquire new skills and customers is driving BPO companies to look at overseas buyouts. At least five business process outsourcing (BPO) companies that ET spoke to Gurgaon-based Salient, Mumbai-based Zenta BPO and Integreon, Noida-based EXL and Bangalore-based Infosys BPO are actively scouting for overseas buys.
Salient BPO is scouting for acquisitions in the range of $35 -40 million. Backed by the $3.5 billion Thapar Group, Salient is a JV between BILT and a US-based healthcare services provider. We are looking for buyouts in the healthcare and mortgage residential space. We are considering mid-sized acquisition which come as a strategic fit. |
Adds Zenta BPO country manager Jaswinder Ghumman, We have achieved a critical mass of $100 million in revenues. We are looking at mid-sized buyouts preferably in East Europe. The buyout will be to service the European market and to acquire a new capability.
Firstsource Solutions is among the companies that have started taking on domestic business only since the December 2006 quarter. The company also has two centres in Northern Ireland, and centres in the US and Argentina. In India, the company services cellular services provider, Hutch, from four cities, Vijaywada, Kochi, Hubli and Trichy. According to Firstsource MD and CEO, Ananda Mukherji, The margins in the domestic business are not very different from our other business. The costs of a domestic operation are lower, so the margins are comparable. This may in some part cushion the margins of BPOs which face the prospect of their net margins being completely eroded. |
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