Central word processing departments can be expensive and hard to manage. Integreon’s outsourced word processing services and legal transcription can reduce cost by up to 50% and eliminate management headaches. Consider the headaches of central services:
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Finding, screening, supervising and evaluating workers (especially for night shifts). |
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Negotiating work assignments in the face of holidays and unplanned absences. |
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Adjusting capacity to changing levels of demand. |
Integreon can reduce your direct costs by 50% and eliminate these headaches. Our document processing centers in Fargo, N.D., Mumbai, New Delhi and Manila offer easy and cost-effective alternatives to internal departments. Yet like your own center, Integreon is just a phone call, e-mail, fax or web submission away.
We study how you operate to design work flow improvements and ensure a seamless transition to an onshore or offshore delivery team. We learn and thoroughly document your templates, macros and other technical and business requirements.
Integreon customers often comment that our delivery centers offer higher quality and friendlier service than their inhouse departments. And they appreciate our ShareDocs proprietary work flow software, which makes it easy to submit and track jobs.
We also offer outsourced presentation graphics (PowerPoint support). Lawyers and marketing departments compete for very limited staff expertise in producing outstanding presentation graphics. Integreon is expert at meeting these needs – we have been doing it for years for major investment banks.
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LEGAL WORD PROCESSING FOR A MAJOR US LAW FIRM |
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LAW FIRM GOALS: |
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Reduce lawyer to secretary ratio |
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Provide better 24x7 coverage |
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Streamline multiple inhouse central word processing locations |
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INTEGREON SOLUTION: |
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Firm-wide, 24x7 word processing and "virtual secretary" overflow services in Fargo, N.D. |
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Eliminated inhouse word processing centers |
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Freed secretaries from Word-intensive tasks, allowing them to serve more lawyers; attrition over 18-month period improved ratio by 25% |
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BENEFITS: |
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$5mil annual cost savings from better ratio, less overtime and eliminating central word processing |
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Soft savings from reduced recruiting effort and less management distraction |
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24x7 coverage across all offices |
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Quality up, complaint rate down |
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