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Client team leader and Integreon’s team leader worked closely in US to agree which steps of the review process would remain onshore in US and which would be sent offshore |
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Recruited offshore team of law school grads and recreated the workflow in a secure dedicated delivery center |
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One week training session on procedures |
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In first phase offshore process limited to redaction of sensitive information, e.g., name and SSN |
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In second phase offshore team began flagging and summarizing documents for further review by client’s US attorneys |
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Reviewers in US and India access the electronic collections over the web using the same tools so they can see exactly who has performed exactly which process for each document |
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| Benefits |
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Cost savings of at least $2m over the life of the review |
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Large scale model helps client complete more thorough review within tight deadline |
