Integreon helps investment banks boost outsourcing gains because we focus on much more than just cost savings.
Banks often come to us having had generally disappointing results with other outsourcing and offshoring providers – or with trying to manage offshore processes themselves. There are two reasons for this. First, simply moving jobs overseas yields little more than labor cost savings unless the approach is more than just “lift and shift” without rethinking which staff does what work. Second, offshore operations can cost more than expected because of management overhead, local regulations, retention challenges, and under-utilization. Most banks have not truly streamlined their own operations, therefore “cloning” a new operation offshore just replicates existing inefficiencies while simultaneously taking on new and uncharted challenges.
Transformative Outsourcing
To capture more than just labor cost savings, investment banks must transform their operations. The key is to focus on core competencies, to adopt uniform global standards, and to systematically allocate work between internal and external resources and across geographies. Integreon’s experienced onshore experts and offshore delivery managers help banks achieve these new levels of savings, efficiency, and benefits.
We collaborate and share our extensive experience so you can avoid your peers’ false steps. Our customized solutions take into account your specific needs and company culture. We carefully analyze your operations and then apply our proprietary tools and operational expertise to optimize the mix of onshore and offshore resources. Over time, the benefits grow: we regularly assess and adjust the work mix based on incisive metrics and methodical reviews.
Working with Integreon, you also avoid the hidden costs of captives because we are already experienced offshore players and we can leverage economies of scale that single captives cannot. Plus, you can avoid the single-location risk of business interruption by relying on our multiple delivery centers and robust global network.