Library Outsourcing Deal with Kennedys in the Headlines

Integreon announced (May 20, 2013) the signing of a 3-year contract with leading UK law firm Kennedys Law LLP to deliver library and information services. The news was picked up in the UK press, including:

The Lawyer : Kennedys signs outsourcing deal with Integreon as it beefs up in Manchester

The Law Society Gazette : Legal firms looking to outsource back-office work

LegalWeek : Kennedys, Farrers sign outsourcing deals as firms keep close eye on costs

How LPO providers will form ABSs with global law firms

Managing Partner recently interviewed Integreon’s Mark Ross (How LPO providers will form ABSs with global law firms, April 24, 2013)  about the impact that LPOs and alternative business structures will have on law firms.

Outsourcing: redefining the law firm delivery model (Part 1)

The Law Society’s Risk and Compliance Service published the first of a two-part series with Integreon’s Mark Ross (Outsourcing: redefining the law firm delivery model, April 24, 2013) explaining how law firms must actively rethink their business models to survive in today’s economy and to thrive in the future.

Q&A: ‘US Firms Taking Advantage of LPO’

Global Services magazine published a Q&A with Integreon’s Bob Gogel (CEO) on the state of the industry for legal process outsourcing (Q&A: ‘US Firms Taking Advantage of LPO’, April 16, 2013). The article presents a positive assessment of the market direction for LPO.

Redefining the Law Firm Delivery Model

Outsource Magazine published Redefining the Law Firm Delivery Model (April 9, 2013) by Integreon’s Mark Ross. Mark writes about four phases of law firm adoption of legal process outsourcing (LPO) and says that, “true, value creating change within the legal profession will be when LPO itself supplants the base of the law firm pyramid.” In this regard, Mark is not referring to labour arbitrage but to automation, process redesign AND lower cost resources.

Successful Outsourcing Strategies for Law Firms

The Ark Group has published a new book on Successful Outsourcing Strategies for Law Firms (April 3, 2013) by Ed Brooks of The LPO Program. Included is an 8-page case study interview with Integreon’s Bob Gogel who presents the supplier perspective in relation to LPO work and offers advice for law firms considering an engagement.

Pack Your Bags: Law Firm Outsourcing

TheKnowList Report writes in Pack Your Bags (Issue 7, March 2013) about evolving perspectives on outsourcing in which the dialog among law firms has moved beyond a question of if firms should outsource, to more of a question of where and how to outsource. Integreon’s John Croft comments on the advantages of working with legal process outsourcing (LPO) providers.

The Jackson Reforms encourage proportionate eDisclosure / eDiscovery in any jurisdiction

Chris Dale of The e-Disclosure Information Project writes in a recent blog post (January 24, 2013) that he is taking part in a panel discussion at LegalTech New York 2013 with Integreon and kCura (an Integreon technology partner) on the subject of the Jackson Reforms. The topic is part of a larger Super Session being sponsored by Integreon.

The rise of the ‘spiritual’ law firm

The Global Legal Post recently published The rise of the ‘spiritual’ law firm (November 30, 2012) by Integreon’s Bob Gogel who writes that law firms need to follow corporate trends and embrace spirituality though alignment of their broader vision, goals, and values in a manner that will resonate with associate needs, values and beliefs. This can include efforts related to Corporate Social Responsibility (CSR).

Integreon opens document review centre in London in run-up to Jackson

Solicitors Journal reports in a recent news story, Integreon opens document review centre in London in run-up to Jackson (November 27, 2012), that the company has opened a new 100 seat document review centre in the City of London, the second UK facility Integreon has opened this year. Additional details are available in the company’s press release.