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Eric Feistel on June 28th, 2010 at 9:10 am :
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Integreon Recognized for Being an Innovative, Impactful and Intriguing Vendor in the Business Process Services Sector
LOS ANGELES – June 28, 2010 – Integreon, the largest global provider of integrated research, legal and business solutions to professionals, today announced that it was recognized by Gartner as one of four innovative, impactful and intriguing companies offering business process services. Gartner, the world’s leading information technology research and advisory company, named Integreon a “Cool Vendor” in the March 31, 2010 research report, “Cool Vendors in Business Process Services, 2010.”
“Globalization continues to be a consistent theme across all types of service providers and client organizations,” writes Cathy Tornbohm, Gartner vice president responsible for business process outsourcing (BPO) research. “Gartner has published an extensive array of research about the attributes that represent the shift to the industrialization of IT and business process services. This report showcases four examples of vendors that are making the most of new technologies, business concepts and service delivery models.”
Integreon is a global provider of integrated research, legal, discovery and business solutions with a workforce of nearly 2,000 people. The company serves clients through a mix of onshore and offshore delivery centers located in the United States, United Kingdom, China, India, the Philippines and South Africa, as well as with global teams that work on-site at clients’ locations around the world.
“The rapidly evolving global marketplace has generated demand for providers who understand that success in any number of business processes requires talented people, best-in-class technologies and a keen understanding of customers’ business needs and relevant best practices,” said Liam Brown, president and CEO of Integreon. “Integreon’s growth reflects the impact our solutions have on our customers and the trust we have earned as we help them cost-effectively address important business challenges.”
Integreon continues to achieve rapid growth. Recent customer wins include engagements to provide contract review services for Microsoft and the largest outsourcing deal in the history of the legal industry – a 10-year engagement to provide middle-office services for CMS Cameron McKenna, a London-based law firm.
About Gartner’s Cool Vendors Selection Process
Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties or merchantability or fitness of a particular purpose.
Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); and Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.
About Integreon
Integreon is the largest and highest-impact provider of integrated research, legal and business solutions to professionals. It is a trusted partner to 32 of the top 50 Am Law firms, nine of the top 10 investment banks, and 11 of the top 50 global brands, enabling these firms to improve profitability and freeing leaders to focus on the growth of their business. Its nearly 2,000 associates operating in North America, Europe, Asia and Africa work collaboratively with clients to address their specific support needs in areas such as market and competitive intelligence, discovery (disclosure), legal process outsourcing and other professional business services. For more information about Integreon’s full range of solutions, please visit www.integreon.com.
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Press Contact:
Integreon
Mark Daly
Davies Murphy Group
+1 781 418 2411
integreon@daviesmurphy.com
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Eric Feistel on June 15th, 2010 at 10:30 am :
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Highly Experienced HR Executive Reinforces Integreon’s Commitment to Finding, Motivating and Developing Outstanding Employees
LOS ANGELES – June 15, 2010 – Integreon, the largest global provider of integrated research, legal and business solutions to professionals, today announced that Bill McClements has joined the company as chief human resources officer to lead the development of Integreon’s global workforce of 2,000 employees across 13 offices on four continents.
McClements comes to Integreon with over 22 years of executive leadership experience at global strategy consulting firm Monitor Group, where he held positions as global head of human resources and chief operating officer. During his time at Monitor, McClements served on the board of directors, was the first non-founder to serve on the global executive committee and also served as CEO for various business units. McClements also participated in and led several innovative organizational initiatives at Monitor and played a critical leadership role in the overall economic management and coordination of the firm during periods of rapid growth and global expansion.
“Bill McClements is a superb addition to the Integreon team. He is adept at combining broad HR skills and experience with a strategic general management perspective in order to develop a strong workplace culture,” said Integreon Chief Executive Officer, Liam Brown. “As we continue our own rapid global expansion, Bill’s experience will help ensure that we attract and hire the best employees and successfully integrate them into our existing workforce in order to maintain a team that’s committed to delivering the high-quality professional services we are known for.”
Clients trust Integreon because of its people – dedicated, enthusiastic and highly successful professionals who collaboratively work with them to impact their businesses. As Integreon continues its rapid growth, it will focus on attracting successful professionals from leading investment banks, law firms, consulting firms and business services organizations. Integreon will also reinforce its key cultural traits – including the accountability for successful client outcomes and the connection between clients’ success and employees’ success – through its training and incentive programs and performance management processes.
“I was drawn to Integreon because of the company’s strong corporate culture and outstanding talent pool,” McClements said. “The Integreon team is committed to the company’s business values and is empowered with the tools and collaborative environment they need to succeed. As the company continues its impressive growth trajectory, we’ll focus on attracting, retaining and developing experienced professionals dedicated to serving our clients.”
While he was Monitor’s chief operating officer and talent management officer, McClements managed the organizational strategy of the firm and led the development of an integrated HR function. In this role, he oversaw global recruitment, development and training of talent, performance management, compensation and benefits – all with the goal of building a world-class talent base and fostering a strong, learning-oriented culture. McClements also implemented a go-to-market organization model, and redesigned a new partnership structure and new performance evaluation and compensation processes. McClements holds an MBA from Harvard Business School, and is a philanthropic role model through his leadership roles at several non-profit organizations, including Monitor Institute, New Profit, Inc., City Year, Inc., ACCESS and most recently as executive director for Be the Change, Inc.
About Integreon
Integreon is the largest and highest-impact provider of integrated research, legal and business solutions to professionals. It is a trusted partner to 32 of the top 50 Am Law firms, nine of the top 10 investment banks, and 11 of the top 50 global brands, enabling these firms to improve profitability and freeing leaders to focus on the growth of their business. Its nearly 2,000 associates operating in North America, Europe, Asia and Africa work collaboratively with clients to address their specific support needs in areas such as market and competitive intelligence, discovery (disclosure), legal process outsourcing and other professional business services. For more information about Integreon’s full range of solutions, please visit www.integreon.com.
# # #
Press Contact:
Mark Daly
Davies Murphy Group
+1 781 418 2411
integreon@daviesmurphy.com
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Eric Feistel on May 19th, 2010 at 12:21 pm :
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eView 3.3 Includes New Features and Functionality That Enhance the User Experience and Streamline the Document Review Process for Litigation and Regulatory Response
LOS ANGELES – Virtual LegalTech – May 19, 2010 – Integreon, the global provider of research, legal and professional business solutions, today announced the launch of eView™ 3.3, an updated version of its market-leading eView Document Review Platform. The company will showcase eView at ALM’s Virtual LegalTech conference on May 20th. The latest release of eView includes new features and functionality that simplify the user experience and accelerate the document review process for litigation and regulatory response efforts.
“eView provides an incredible range of project management capabilities that are simply not available in other hosted document review platforms,” said James Bickley Jr., E.V.P. for business development, Counselor Resource Group, L.L.C., a full service e-discovery and litigation support firm. “We chose eView as the foundation of our CRG360 service because it provides flexible workflow management and productivity reporting for our clients, which improves their efficiency and streamlines the overall document review process.”
eView is a highly scalable and secure platform that is field-proven by the world’s leading law firms and corporate legal departments, and provides critical support for all involved in the process, from reviewers to senior-level counsel responsible for meeting deadlines and ensuring the defensibility of evidence.
Key attributes of eView include:
- Built-in Analytics: eView offers powerful analytics that enable project leaders to assess data collections prior to the start of reviews to determine the most efficient workflow and approach for managing each project. Data can be analyzed, organized, assigned and eliminated based on conceptual analysis, search terms, email discussion threads or through eView’s manual and automatic grouping functionality in order to ensure an efficient review process.
- Intelligent Review Processes: eView provides an intelligent review platform that offers project leaders their choice of workflow, rather than forcing them to conform to a pre-configured, one-size-fits-all approach. The application’s fully integrated and customizable environment easily adapts to traditional linear reviews, advanced multi-level reviews and reviews organized by concepts and email threads. eView also provides efficiency features including the ability to highlight key words throughout the document collection and support for dual-display configurations.
- Integrated Privilege Management: eView’s enhanced centralized privilege management module improves efficiency by automatically generating privilege logs while reviewers work. Authorized users can edit logs and use TIFF-on-the-fly capabilities, one-click redactions and transparency views to quickly give authorized users access to redacted, privileged data.
- In-depth Reporting: With eView, managers can assess the real-time progress of all of their document review projects, as well as the progress of specific teams and individual reviewers. Project leaders can easily track the metrics they need using any of more than 30 available reports or they can create customizable reports to measure unique project imperatives.
- Managed Review Services: eView can optionally be packaged with Integreon’s Managed Review service to provide clients with experienced reviewers following ISO 9001-certified best practices from any of its secure review centers around the world or on-site at the client’s premises.
“eView 3.3 reflects the insights Integreon has gained from more than 10 years of experience building and supporting a wide range of review systems for the world’s leading law firms and corporate legal departments,” said Debra Rozier, senior vice president of global product management at Integreon. “The features we’ve added with this release continue to drive eView’s position as the market’s most intuitive, flexible and easy-to-use review platform.”
Featured at Virtual LegalTech
Integreon will be featuring eView during the Virtual LegalTech Conference on May 20, 2010, where the company will also be showcasing its entire integrated suite of discovery solutions. For more details and registration, visit: http://www.virtuallegaltechshow.com.
About Integreon
Integreon is the largest and highest impact provider of integrated research, legal and professional business solutions. It is a trusted partner to 32 of the top 50 Am Law firms, nine of the top 10 investment banks, and 11 of the top 50 global brands, enabling these firms to improve profitability and freeing leaders to focus on the growth of their business. Its nearly 2,000 associates operating in North America, Europe, Asia and Africa work collaboratively with clients to address their specific support needs in areas such as market and competitive intelligence, discovery, legal process outsourcing and other professional business services. For more information about Integreon’s full range of solutions, please visit www.integreon.com.
# # #
Press Contact:
Mark Daly
Davies Murphy Group
+1 781 418 2411
integreon@daviesmurphy.com
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Ron Dappen on May 14th, 2010 at 10:32 am :
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Exclusive 10-Year Agreement to Outsource Middle Office Services
LONDON, May 14, 2010 – Integreon, the global provider of research, legal and professional business solutions, today announced that CMS Cameron McKenna LLP, UK member firm of CMS, the leading European provider of legal and tax services, has signed a 10-year agreement with the company for outsourced Middle Office services. This includes substantial portions of accounting and finance, human resources and training, marketing and communications, learning and development, library and information services, research, information technology, facilities and other services. The total value of services addressed by this agreement is £583 million, the legal industry’s largest outsourcing agreement ever.
By outsourcing non-billable tasks to Integreon, CMS Cameron McKenna can focus on its core competency – providing high-end legal and tax services. CMS Cameron McKenna’s decision to outsource its Middle Office is part of its ambitious and progressive strategy to create a new model for law firms. By engaging Integreon to provide high-quality outsourced professional business solutions, CMS Cameron McKenna guarantees that its business infrastructure can easily scale for rapid growth.
“We chose Integreon because it is the only firm with a global network of experienced professionals that can meet our needs,” said Duncan Weston, managing partner for CMS Cameron McKenna. “Integreon has proven itself to be a trusted and collaborative global services provider that creates real impact and significant bottom-line results for its clients. With a broad and integrated services portfolio that is unmatched in the industry and a unique track record of success with leading professional services organisations, Integreon will meet our needs as a rapidly growing law firm.”
Legal industry expert and commentator, Professor Richard Susskind commented, “This is a hugely significant development that sets the pace for the global legal market. The scale and ambition of the arrangement is remarkable, and the business case is compellingly strong – by outsourcing many of its non-core activities to Integreon, CMS Cameron McKenna should achieve major cost savings and free itself to focus more strategically on its clients and services.”
“CMS Cameron McKenna is a forerunner of law firms adopting industry best practices,” said Liam Brown, Integreon’s chief executive officer. “Beyond the obvious savings that outsourcing will provide them, they will also have the strategic advantage of focusing exclusively on what their clients retain them to do – provide expert legal counsel and services. The agreement with CMS Cameron McKenna confirms our commitment to deliver leading-edge innovation in business, technology, and process management to our law firm clients.”
About Integreon
Integreon is the largest and highest impact provider of integrated research, legal and professional business solutions. It is a trusted partner to 32 of the top 50 Am Law firms, nine of the top 10 investment banks, and 11 of the top 50 global brands, enabling these firms to improve profitability and freeing leaders to focus on the growth of their business. Its nearly 2,000 associates operating in North America, Europe, Asia and Africa work collaboratively with clients to address their specific support needs in areas such as market and competitive intelligence, discovery, legal process outsourcing and other professional business services. For more information about Integreon’s full range of solutions, please visit www.integreon.com.
About CMS Cameron McKenna
CMS is the leading European provider of legal and tax services. CMS Cameron McKenna is the UK- headquartered member of CMS with 10 offices in the UK and Central and Eastern Europe. The firm has 122 Equity Partners and employs over 1,000 fee-earners in total. CMS lawyers provide advice across all types of commercial law, banking and finance, competition, corporate and M&A, dispute resolution, employment & pensions, environment, immigration, intellectual property, private equity, public procurement, real estate and tax. For more information, please visit www.cms-cmck.com.
Press Contact:
Integreon
Chris Green
Davies Murphy Group
+44 1256 807360
integreon@daviesmurphy.com
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Ron Dappen on April 20th, 2010 at 8:06 am :
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Progressive UK Law Firm Partners with Integreon to Gain More Comprehensive Information Service
BRISTOL, UNITED KINGDOM, April 20, 2010 – Integreon, the global leader in integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO), today announced that law firm Foot Anstey has engaged Integreon to provide library and information services.
With 40 partners and a staff of approximately 350, Foot Anstey had many of the sophisticated library services needs of larger firms, but lacked the scale to justify the size and scope of the in-house library and research team they envisioned. As support needs grow, Foot Anstey turned to Integreon for its unique Library and Information Services offering, which includes legal and business research, journal management, information supplier management and procurement, and related library and research services. By engaging Integreon, Foot Anstey was able to expand the breadth and depth of support available to its lawyers and staff without increasing costs, ultimately enabling it to provide a higher quality, more cost-effective service to its clients.
“Through our relationship with Integreon, we have gained access to a large team of information specialists with greater breadth of expertise, depth of experience and capacity for meeting our growing information needs,” said Richard Gardiner, Foot Anstey’s director of business development. “Integreon provides all the support and expertise we need at an affordable price and without the administrative and management challenges.”
Many firms, including mid-sized and regional players, find it increasingly difficult to improve quality and service levels as they look to control the costs of support functions. In December Integreon launched the first-ever shared library services offering in the UK as one of many solutions Integreon provides to help law firms address the ongoing and intensifying cost pressure they face from clients. By engaging Integreon to provide library and information services, firms like Foot Anstey can simultaneously reduce costs and gain greater access to experienced information professionals and more reliable and timely support for their teams.
“Our comprehensive library and information services offering enables law firms to focus on their highest-value tasks, confident that their lawyers have the best possible support,” said Chris Bull, Integreon’s chief operating officer for Europe and the Americas. “Foot Anstey is very progressive in its thinking about outsourcing. It understands exactly the benefits of this type of relationship and will be a great partner for us as we continue to expand our service offerings to meet the needs of our clients.”
About Integreon
Integreon provides a range of outsourced knowledge services to demanding professionals using Document KPO, Research KPO, Legal KPO and Business Services to transform its customers’ Middle Office, allowing professionals to focus their time and energy on their highest and best use. Its customers include many AmLaw 100 and UK top 50 law firms, almost all of the global investment banks, several top-tier private equity firms and hedge funds, as well as many Fortune 100 and FTSE 100 corporations. For more information about Integreon’s full range of knowledge and legal process outsourcing services, please visit www.integreon.com.
About Foot Anstey
Foot Anstey is the largest legal firm in Devon, Somerset and Cornwall with substantial offices in Exeter, Plymouth, Taunton and Truro. The firm offers specialist legal advice to businesses, public sector organisations and individuals both regionally and nationally and prides itself in the excellence of advice and service to clients. The firm was the first in the UK to achieve the Law Society’s national award for excellence in practice standards and is both IIP and Lexcel accredited and holds a Legal Services Commission Specialist Quality mark. For more information, please visit www.footanstey.com.
Press Contacts:
Integreon
Laura Sexton
Davies Murphy Group
+1 781 418 2417
integreon@daviesmurphy.com
Foot Anstey
Martyn King
Fuel Communications
07815 322304
martyn@fuel-communications.co.uk
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Eric Feistel on April 6th, 2010 at 8:56 am :
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Microsoft Achieves 99.5 Percent On-Time Contract Delivery Rate and Reduces Turnaround Time by 20 Percent
LOS ANGELES, April 6, 2010 – Integreon, the global leader in integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO), today announced that Microsoft Corp. is utilizing Integreon to provide legal support services, including contract review and offshore document review.
In January 2009, Microsoft engaged Integreon for e-discovery and document review services. Now Integreon is Microsoft’s exclusive provider of offshore managed document review. Microsoft has also expanded the relationship to include contract review, engaging a full-time team of eight Fargo-based Integreon contract specialists and attorneys dedicated exclusively to Microsoft. Through this relationship, Microsoft has reduced contract turnaround time by 20 percent and increased on-time delivery of contracts to an impressive 99.5 percent.
Microsoft first began working with Integreon to reduce the cost of document review. By engaging Integreon, Microsoft was able to leverage offshore document review attorneys and achieve significant savings. A few months later, when a growing volume of contract work made it increasingly difficult for Microsoft’s legal contract drafting and review team to meet aggressive deadlines, Microsoft turned to Integreon again. Integreon resources and process efficiencies delivered significant gains in turnaround time while decreasing Microsoft’s contract review costs.
“Integreon’s focus on quality and continuous improvement has helped us reduce costs and improve our responsiveness to the businesses we support,” said Lucy Bassli, a Senior Attorney in Microsoft’s Legal and Corporate Affairs. “More importantly, it has allowed us to restructure our internal team to focus on other departmental priorities and further develop their careers at Microsoft.”
As cost pressures mount, leading corporations like Microsoft are partnering with domain experts like Integreon to source high quality, cost-effective legal services. With scale and an emphasis on process efficiency and quality control, LPO providers like Integreon enable Fortune 500 corporations to realize significant savings in legal expenses and improve service to internal and external customers. Microsoft selected Integreon for its comprehensive suite of global LPO and discovery solutions. Having onshore and offshore options and the ability to quickly engage the same partner for additional services were also important factors in Microsoft’s decision.
“Microsoft is not only the market leader in terms of the software and services it provides, but also in terms of its progressive approach to managing corporate functions,” said Liam Brown, Integreon Chief Executive Officer. “In the current cost-cutting environment, organizations that take the leap and adapt their knowledge-based support functions, as Microsoft has, will reap both short- and long- term rewards of lower costs, better service and higher deliverable quality.”
About Integreon
Integreon provides a range of outsourced knowledge services to demanding professionals using Document KPO, Research KPO, Legal KPO and Business Services to transform its customers’ Middle Office, allowing professionals to focus their time and energy on their highest and best use. Its customers include many AmLaw 100 and UK top 50 law firms, almost all of the global investment banks, several top-tier private equity firms and hedge funds, as well as many Fortune 100 and FTSE 100 corporations. For more information about Integreon’s full range of knowledge and legal process outsourcing services, please visit www.integreon.com.
About Microsoft
Founded in 1975, Microsoft (NASDAQ “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at http://www.microsoft.com/news.
Press Contact:
Integreon
Laura Sexton
Davies Murphy Group
+1 781 418 2417
integreon@daviesmurphy.com
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Eric Feistel on March 22nd, 2010 at 8:09 pm :
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LOS ANGELES, March 22, 2010 — Integreon today announced that it was named as a respondent in a writ petition filed before the Madras High Court by the Association of Indian Lawyers. The petition, which names Integreon and 31 global law firms as respondents, is seeking to prohibit foreign law firms from practicing law in India. As a premier provider of legal process outsourcing (LPO) services globally, Integreon does not engage in the practice of law in any jurisdiction through its service offerings and believes that its inclusion in the petition is without merit.
Integreon was the only LPO company and non-law firm named in the petition. “It is unfortunate that our size and clear leadership position in the LPO market has made us the LPO target for the petitioner,” stated Liam Brown, CEO of Integreon. “We were surprised to hear that our range of LPO services, such as document review, e-discovery, contract management and other legal support services could be confused with the practice of law.”
“Integreon collaborates closely on all engagements with its law firm and legal clients to segregate complex legal tasks from those tasks that can be lawfully outsourced and performed by Integreon’s associates,” said Brown. “The premise of the services that we offer to law firms and corporate legal departments is to allow their lawyers to do what they do best: practice law.”
From its founding 10 years ago Integreon has developed and strictly adhered to a system of processes and best practices, measured and improved regularly, and implemented by highly trained associates and proprietary technologies to perform work that can be outsourced legally and ethically.
Integreon is proud to provide high quality LPO and business services from its global delivery centers in China, India, the Philippines, South Africa, the U.K., and the U.S.
About Integreon
Integreon is the premier global provider of outsourced research, legal and business Knowledge Process Outsourcing (KPO) services, and is a trusted partner for demanding professionals at the world’s leading corporations, law firms, and investment banks. Integreon’s nearly 2,000 Associates deliver services from centers in the U.S., U.K., India, China, South Africa and the Philippines. For additional information, please visit www.integreon.com.
Media contact
Laura Sexton
integreon@daviesmurphy.com
+1 781-418-2417
###
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Ron Dappen on February 24th, 2010 at 9:10 am :
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NEW YORK, February 24, 2010 – Integreon, the global leader in integrated knowledge process outsourcing (KPO) and legal process outsourcing (LPO), today announced the appointment of Allen McNee to the position of senior vice president of enterprise sales. McNee will manage and shape sales strategy across Integreon’s extensive range of integrated service offerings.
McNee has over 20 years experience at Merrill Corporation working closely with law firms and corporate law departments. He held several executive roles, including strategy, sales and business unit leadership. As Merrill’s president of document management services, his team consistently gained market shared from competitors; as sales head for Merrill Legal Solutions, he developed product strategy and sales processes to win the top market position in each product area the business served. McNee also has deep experience helping companies grow by acquisition; in 2006 he led the team overseeing the company’s then-largest acquisition.
“We are thrilled to have Al on board,” said Liam Brown, Integreon’s chief executive officer. “Al is exceptional at understanding customers’ businesses and putting together customized, multi-service solutions that solve their problems. This fits perfectly with our approach of being a one-stop shop for legal and knowledge-based solutions and making sure our customers gain the full benefit from our services. Al will help us engage our customers more closely and deliver even more compelling solutions.”
McNee will work with Chris Egan, Integreon’s head of sales for discovery solutions. Both report to John Croft, Integreon’s president of global sales and account management.
About Integreon
Integreon provides a range of outsourced knowledge services to demanding professionals using Document KPO, Research KPO, Legal KPO and Business Services to transform its customers’ Middle Office, allowing professionals to focus their time and energy on their ‘highest and best use.’ Its customers include many AmLaw 100 and UK top 50 law firms, almost all of the global investment banks, several top-tier private equity firms and hedge funds, as well as many Fortune 100 and FTSE 100 corporations. For more information about Integreon, please visit www.integreon.com
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Eric Feistel on February 16th, 2010 at 10:16 am :
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London, Los Angeles, Mumbai, February 16, 2010 - Actis, an emerging markets private equity specialist, announced today that it has invested US$50 million to acquire a substantial minority stake in Integreon, the leading global provider of legal support, research and business services to law firms, financial institutions and corporations.
As part of this investment, JM Trivedi, Actis’s Head of South Asia, and Gautham Radhakrishnan, a Director at Actis, will join Integreon’s board of directors.
Actis has invested alongside Ayala Corporation, the oldest and one of the leading conglomerates in the Philippines, which initially invested in Integreon in 2006 through LiveIt Investments, its business process outsourcing holding company. Ayala Corporation will continue to hold a majority stake in Integreon.
Today, professionals at leading organizations including 11 of the top 50 global brands such as Microsoft; 32 of the AmLaw 50 such as Clifford Chance and DLA Piper US LLP; and 9 of the top 10 global investment banks, focus on their ‘highest and best use’ by trusting high-quality research, document, and legal solutions from Integreon. Integreon revenues have grown at an 83% CAGR since 2006 to an $89 million revenue run rate in Q4 2009.
With Actis’s investment, Integreon plans to grow its range of services and technologies, launch new delivery centers, and seek strategic acquisitions.
Commenting on the transaction, Paul Fletcher, Senior Partner at Actis said, “Outsourced professional services are one of Actis’s core investment strategies and Integreon represents a best in class investment in this sector. Leading international corporations, financial institutions and law firms harness the specialist knowledge capabilities of the emerging markets, and Actis’s investment in Integreon further strengthens this link. We hold the management team of Integreon in high regard and are excited about partnering with Ayala to drive the continued growth, profitability and ambition of the business.”
Fred Ayala, CEO of LiveIt said, “We are very pleased to bring in Actis as a strong new partner whose proven business building skills and deep knowledge of emerging markets will help us to take Integreon to the next level.”
Liam Brown, CEO of Integreon added, “Actis’s long-established understanding of emerging markets, along with their experience investing in business services outsourcing, makes them an ideal partner for Integreon.”
Jefferies India Private Limited acted as financial advisors to Actis. Marks Baughan & Co. served as financial advisors to Integreon.
About Actis
Actis is a leading private equity investor in emerging markets with a growing portfolio of investments in Asia, Africa and Latin America; it currently has US$4.8bn funds under management. With over 100 investment professionals on the ground in 9 offices worldwide, Actis identifies investment opportunities in India and the emerging markets by bringing local experts together with specialist sector teams. Actis announced the close of its global emerging markets fund, Actis Emerging Markets 3 on 1 December 2008 with commitments totalling US$2.9bn. Actis announced the close of its global infrastructure fund, Actis Infrastructure 2, on 30 September 2009 with commitments totalling US$750m.
www.act.is
About Ayala Corporation/LiveIt Investments
Ayala Corporation was founded in 1834 and is the holding company of one of the largest and most diversified business groups in the Philippines, with interests that include real estate, financial services, telecommunications, electronics, water distribution, and information technology. Ayala Corp and its listed subsidiaries and affiliates have a combined market capitalization of approximately US$13 billion. LiveIt is its investment arm in the business process outsourcing (BPO) sector. Its strategy is to acquire or invest in existing global BPO companies that have the potential to become a Global Top 5 leader in their sectors, and can leverage the Philippines; it owns significant shareholdings in Integreon, Stream Global Services (voice BPO), Affinity Express (graphics and creative services) and HRMall (HR and payroll services).
www.ayala-group.com
About Integreon
Integreon is the premier global provider of outsourced research, legal and business Knowledge Process Outsourcing (KPO) services, and is a trusted partner for demanding professionals at the world’s leading corporations, law firms, and investment banks. Integreon’s nearly 2,000 Associates deliver services from centers in the US, UK, India, China, South Africa and the Philippines.
www.integreon.com
Media contacts:
Actis
Claire Davies
cdavies@act.is
+44 (0) 7887-521-993
Integreon
Laura Sexton
integreon@daviesmurphy.com
+1 781-418-2417
Ayala Corporation/LiveIt Investments
Leny Salumbre
Salumbre.es@ayala.com.ph
+63-917-630-9519
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Eric Feistel on February 1st, 2010 at 8:31 am :
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Demonstrations of eView™ at the LegalTech New York Conference
New York City - LegalTech Conference, February 1, 2010 - Integreon, the global leader in integrated discovery solutions and legal process outsourcing (LPO), today announced the release of its eView™ 3.2 platform for hosted document review. This release offers law firms and corporate legal departments an expanded range of workflow management and productivity reporting to speed the document review process and improve budget visibility and predictability.
“We listen to our clients’ feedback about challenges they face in managing complex reviews. They consistently cite the need for workflow management and review monitoring tools to give them better insight and control. Our new eView release meets these requirements and strengthens the market-leading position of our hosted document review platform,” said Debra Rozier, senior vice president of global product management, Integreon.
eView 3.2 provides the following new features and benefits:
- Increased Flexibility for Managing Reviewer Assignments: eView 3.2 now offers more granular control over reviewer assignments. Administrators can set-up a review workflow that follows customizable, automated rules from end-to-end or one that allows for manual interventions during the review process.
- Faster Document Review with Concept Clustering: Administrators can now assign entire conceptual clusters, or topical groupings of documents, to specific reviewers or review teams. Within each cluster, the system presents reviewers with their assigned documents ranked according to their topic relevancy, which accelerates the review process.
- Better Productivity Tracking and Forecasting: The latest release of eView provides more in-depth productivity, billable hour tracking, and forecasting reports. The forecasts allow for modeling of completion time based on changes in the size of the review team.
- Added Foreign Language Support: eView now supports Unicode, which enables working with documents in most languages, including simplified Chinese, traditional Chinese, Japanese, Korean, Arabic, Punjabi, Russian, and hundreds of other written-form languages.
“Increases in cross-border litigation and growing multi-lingual requirements have made e discovery, and its UK equivalent e-disclosure, ever more complex and challenging to manage for law firms and corporate legal departments,” said George J. Socha, principal analyst with Socha Consulting. “Document review applications which include integrated foreign language support can help to alleviate such challenges by streamlining the discovery process for handling documents, such as emails, which may contain text in one or more non-English languages.”
Integreon customers can choose eView as a hosted review platform or as part of Integreon’s integrated suite of discovery solutions, which includes managed review. Our managed service offers document reviewers who are fluent in most European, Slavic, Asian, and certain African languages. Our reviewers can work on-site at client offices or at any of Integreon’s secure review centers worldwide, following ISO 9001-certified best practices and delivering high-quality, repeatable review results.
Demonstration of eView at LegalTech New York
Integreon is exhibiting in booth 324 at LegalTech New York, being held February 1-3, 2010 at the Hilton New York hotel. Integreon is showcasing its entire integrated suite of discovery services, including demonstrations of its eView platform for hosted document review.
For more information about Integreon or its full range of legal outsourcing and discovery solutions for law firms and corporate legal departments, visit www.integreon.com.
About Integreon
Integreon is the global e-discovery and legal process outsourcing (LPO) partner trusted by the world’s leading corporations and law firms. It is the only legal services provider in the world to receive top marks in both the Socha-Gelbmann Electronic Discovery Survey and the Black Book of Outsourcing LPO Survey. To most efficiently, accurately and defensibly identify responsive data from even the largest data sets, the company provides an integrated approach to all stages of the discovery process, across scalable operations and technology: unified project management, consulting, forensics, data analytics, processing, hosting, and review services. Experienced document reviewers, working on-site at client offices or at any of Integreon’s secure review centers worldwide, following ISO 9001-certified best practices, deliver high-quality, repeatable review results. For more information about Integreon, please visit http://www.integreon.com.
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