Integreon

Integreon

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E-Discovery & Document Review

Our complete portfolio of services and technologies spans all phases of the Electronic Discovery Reference Model (EDRM), offering integrated solutions that deliver end-to-end support for collection, processing, analysis, hosted review and the client’s preferred blend of onshore, offshore and on-site document review.

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Choose just the services and technologies you need or take advantage of Integreon Simplicity™ and Simplicity Plus™ for a managed services approach to electronic discovery. The services we offer include:

  • Discovery Consulting
  • Digital Forensics
  • Tape Indexing & Restoration
  • Data Analytics Consulting
  • Data Reduction and ECA
  • High-Speed Processing
  • Hosted Review
  • Managed Review
  • Simplicity™
  • Simplicity Plus™

Consultative planning and disciplined execution enable us to deliver a transparent, consistent, high-quality experience and repeatable results. Integreon’s e-discovery services are trusted by top global law firms, Am Law 50 firms and Fortune 100 companies because they are:

  • Defensible: We mitigate risk by delivering a high-quality work product and defensible process.
  • Predictable: We manage the total cost of the e-discovery process.
  • Accountable: We address critical issues to enable better outcomes.
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SOLUTIONS

Our complete portfolio of services and technologies span all phases of the Electronic Discovery Reference Model (EDRM), with integrated support from beginning to end. We are the only provider that offers a full suite of integrated solutions with onshore, offshore and on-site services.

Simplicity

Relativity Managed by Integreon

Litigation and e-discovery are challenging enough without the headaches of managing a software review platform. With Simplicity™ from Integreon, you won’t have to. For a simple monthly fee, you gain access to kCura’s Relativity, while we apply over a decade of experience and ISO-certified best practices to hosting and project management. When e-discovery gets complex, the solution is Simplicity.

Relativity with Cost certainty

Simplicity from Integreon delivers the power of Relativity, the industry-standard review platform, without the cost uncertainties of purchasing and managing IT hardware, licenses, and infrastructure. We also offer exclusive Relativity add-on capabilities to enhance your review experience.

Eliminate your Capital Expenditures

With Simplicity, there’s no need to invest in IT systems that can become obsolete within months. We have invested heavily in the flexible infrastructure needed to securely host and manage even the largest data volumes  and as your requirements change, we are ready to scale with you.

Simplify Your Billing with Subscription-Based Pricing

Our subscription-based pricing provides simple and predictable costs, in addition to dramatically reducing your upfront investment in technology. By fixing the costs for hosting and project management, you gain the improved budget visibility needed to make better-informed litigation decisions.

Experience and Quality Make the Difference

Integreon’s certified Relativity and Project Management Institute (PMI) professionals have Six Sigma Black Belt expertise and years of experience supporting thousands of e-discovery service and technology implementations. We provide up-front database designs, cost-effective solutions and customized best-practices. Our experience and consultative approach help ensure we provide you with consistently high quality service and responsive support.

SImplicity™ Advantage

  • No Relativity licenses to buy
  • No hardware to buy and no IT infrastructure to maintain
  • Scalable with your litigation requirements
  • Predictable, fixed monthly fees, with no per-gigabyte charges

Integreon Simplifies Legal Discovery Technology and service

Relativity for Hosted Review

Integreon offers the industry-standard litigation review platform, kCura’s Relativity, which provides a familiar, easy-to-use platform to handle even the most complex case analysis, review and production requirements.

Integreon also provides a unique Relativity offering compared with that of other providers. Through our years of supporting the platform, we have developed add-on capabilities that serve to enhance the review experience.

Step up to Simplicity Plus for E-Discovery Processing and Production

For more comprehensive support, consider Integreon’s Simplicity Plus, which provides all the advantages of our standard Simplicity offering plus the technology and services needed for processing and production. Our team of experts will help you select from an e-discovery toolkit that includes market-leading technologies. Integreon’s integrated process provides the data culling and throughput you need for the fastest, highest-quality processing available. A state-of-the-art colocation also allows for flexibility and scalability should your case or project requirements change.

Available Managed Review with Multi-Lingual Support

In addition to the core technologies and service within our Simplicity and Simplicity Plus offerings, Integreon can also provide managed legal review of client documents on an hourly or per document rate. We have years of experience providing document review for Fortune 500 and AmLaw 100 firms throughout the world. From our facilities in the US, UK, India and the Philippines, we provide the rapid turn-around and seasoned reviewers at the price point you need. Our review staff is comprised of attorneys, and our review teams are led by project managers with experience across a wide variety of industries, subject areas, and jurisdictions.

Foreign languages are a specialty of ours. We deploy teams of multi-lingual reviewers, enabling us to support reviews in more than 50 languages.

Accountable Solution Management You Can Trust

With Integreon, you will have a single point of contact with accountability, providing a familiar face who will ensure your needs are met and your issues resolved quickly. You can trust our expertise and global capabilities to provide effective e-discovery solutions with the flexibility and certainty you require for litigation processes, technology, time and costs.

Contact us today to discover Simplicity from Integreon.

Integreon, the Integreon logo, and Simplicity are registered trademarks or trademarks of Integreon. All other trademarks and logos used in this document are the property of their respective owners.

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Simplicity Plus

Relativity + Processing Managed by Integreon

Litigation and e-discovery are challenging enough without the headaches of managing technology. With Simplicity Plus™ from Integreon, you won’t have to. For a simple monthly fee, you gain access to kCura’s Relativity and other leading technologies, while we apply over a decade of experience and ISO-certified best practices to processing, hosting, production and project management. When e-discovery gets complex, the solution is Simplicity Plus.

Advanced Technology, with Cost certainty

Simplicity Plus from Integreon delivers the power of Relativity and other best-of-breed technologies without the cost uncertainties of purchasing and supporting hardware, licenses, and other IT infrastructure. Our professional services team also routinely vets newer technologies to ensure our ability to meet your evolving needs.

Eliminate your Capital Expenditures

With Simplicity Plus, there’s no need to invest in IT systems that can become obsolete within months. We have invested heavily in the flexible infrastructure needed to securely host and manage even the largest data volumes  and as your requirements change, we are ready to scale with you.

Simplify Your Billing with Subscription-Based Pricing

Our subscription-based pricing provides simple and predictable costs, in addition to dramatically reducing your upfront investment in technology. By fixing the costs for processing, hosting, production and project management, you gain improved budget visibility needed to make better-informed litigation decisions.

Experience and Quality Make the Difference

Integreon’s certified Relativity and Project Management Institute (PMI) professionals have Six Sigma Black Belt expertise and years of experience supporting thousands of e-discovery service and technology implementations. We provide up-front database designs, cost-effective solutions and customized best-practices. Our experience and consultative approach help ensure we provide you with consistently high quality service and responsive support.

Simplicity Plus™ Advantage

  • No Relativity licenses to buy
  • No hardware to buy and no IT infrastructure to maintain
  • Scalable with your litigation requirements
  • Predictable, fixed monthly fees, with no per-gigabyte charges

Integreon Simplifies Legal Discovery Technology and service

Flexible, Advanced E-Discovery Processing and Production

Integreon’s team of experts will help you to select from an e-discovery toolkit of market-leading technologies. Our integrated process provides the data culling and throughput you require for the fastest, highest-quality processing and production available. In addition, a state-of-the-art colocation allows for flexibility and scalability should your case or project requirements change. We also continually vet newer technologies to ensure our ability to meet your evolving needs.

Relativity for Hosted Review

Integreon offers the industry-standard litigation review platform, kCura’s Relativity, which provides a familiar, easy-to-use platform to handle even the most complex case analysis, review and production requirements.

Integreon also provides a unique Relativity offering compared with that of other providers. Through our years of supporting the platform, we have developed add-on capabilities that serve to enhance the review experience.

Available Managed Review with Multi-Lingual Support

In addition to the core technologies and service offered through Simplicity Plus, Integreon can also provide managed legal review of client documents on an hourly or per document rate. We have years of experience providing document review for Fortune 500 and AmLaw 100 firms throughout the world. From our facilities in the US, UK, India and the Philippines, we provide the rapid turn-around and seasoned reviewers at the price point you need. Our review staff is comprised of attorneys, and our review teams are led by project managers with experience across a wide variety of industries, subject areas, and jurisdictions.

Foreign language reviews are a specialty at Integreon. We deploy teams of multi-lingual reviewers, enabling us to support legal reviews in more than 50 languages.

Accountable Solution Management You Can Trust

With Integreon, you will have a single point of contact with accountability, providing a familiar face who will ensure your needs are met and your issues resolved quickly. You can trust our expertise and global capabilities to provide effective e-discovery solutions with the flexibility and certainty you require for litigation processes, technology, time and costs.

Contact us today to discover Simplicity Plus from Integreon.

Integreon, the Integreon logo, and Simplicity are registered trademarks or trademarks of Integreon. All other trademarks and logos used in this document are the property of their respective owners.

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Discovery Consulting

Integreon’s consultants deliver a blend of strategic guidance and practical assistance to help you meet your discovery requirements. Our broad expertise, from planning through production, on national and international issues, helps you address complex litigation requirements during every phase of the discovery process.

Our discovery consulting services include:

  • Case management consulting: We work with clients and counsel to develop effective case management strategies, including Early Case Assessment (ECA), overall project plans and a cost structure for collecting, processing and reviewing data.
  • Litigation readiness assessment: We determine your level of preparedness to respond to litigation and ensure your e-discovery plan is current, repeatable and defensible. We can also advise on your data retention and destruction policies.
  • 26(f) Meet & Confer planning: We gather data on electronically stored information (ESI), documents and protocols, and help you develop strategies for a successful FRCP 26(f) Meet & Confer process.
  • Data mapping and profiling: We map internal and external data sources and conduct regular audits to ensure you’re prepared for discovery.
  • Software training and support: We help you select the best product for your project and help you get the most from it.
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Digital Forensics

Our digital forensics team expertly handles large, complex data collection and preservation projects with forensically sound methods, a defensible chain of custody and customizable solutions. We harvest only relevant information, narrowing the data universe prior to e-discovery processing and review, while substantially reducing the risk and cost associated with e-discovery.

We specialize in recovering the digital artifacts left by the routine use of computing systems and electronic devices. Our experts can recover and examine previously deleted tapes or files and establish event timelines – using defensible, best practice processes – to deliver the evidence required to support a thorough investigation.

Integreon’s digital forensics services include:

  • Mobile device forensics: We can extract data from 90% of cellular device types in use today, including mobile phones, GPS devices and personal data assistants (PDA). The information captured includes SMS text messages, positioning, email, images and calendar data.
  • Cloud-based forensics: We capture information from social media services, such as Facebook and Twitter, in a forensically sound manner. We can also capture data from online data repositories, email providers and document storage sites. Our output allows keyword searching, load file creation for review, forensic analysis of the underlying metadata and can render the page as it was displayed at the time of capture.
  • Website capture: We forensically capture websites in a manner that allows for keyword search, domain analysis, the rendering of pages in the original format and load file creation for review.
  • Global data collection: Our collection and preservation methods use best practices to preserve the chain of custody. In addition to our on-site and lab-based collection services, our proprietary Seek & Collect™ technology offers a cost-effective plug-and-play method for collecting data across geographically-dispersed locations.
  • Digital forensic analysis: Our forensics laboratory is one of the largest in the industry, capable of running multiple large-scale examinations simultaneously. Our consultants are certified as EnCase Certified Examiners (EnCE) and Certified Computer Examiners (CCE), and specialize in internal investigations, intellectual property disputes, white collar crimes and employment litigation.
  • Password recovery: Our password discovery methods can unlock virtually any Microsoft, Corel, Lotus or Adobe document. We support forensic investigators and law enforcement agencies with the ability to run simultaneous attempts, significantly increasing the speed at which we recover passwords.
  • Secure data storage and archiving: Litigation can spin into unpredictable directions that result in surprising requests for information. Integreon can help you prepare for the unexpected by archiving electronic data. Our services include drive image archiving, Exchange database archiving and tape storage, ensuring you can respond more quickly to discovery requests.
  • Data destruction: Integreon can provide secure, Department of Defense-grade destruction of magnetic media, including thumb drives, hard drives, tapes and solid-state devices. This service includes full documentation of the destruction process for client records.
  • Expert witness services: Integreon can provide expert witness services, including certifying and testifying on the discovery methodologies used by both sides, offering opinions regarding the policies and procedures followed during a case, and reporting to the court as a fact witness.
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Data Analytics & Consulting

By identifying patterns or correlations among dozens of fields stored in large relational databases, we can identify relevant information and organize it for review. Our efficient analytical processes reduce the risk, time and expense related to discovery response.

Integreon’s data analytics and consulting services provide a defensible approach to data reduction and reduce volumes by a significantly greater factor than other approaches. For example, keyword approaches alone can reduce volumes by 50%, while our data analytics can reduce volumes by up to 80%.

Our consultants work in partnership with client legal teams to:

  • Increase precision by delivering fewer non-responsive documents
  • Reduce the risk of missed responsive items
  • Reduce the cost of privilege review
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Data Reduction and ECA

Our process integrates early case assessment (ECA) with data processing to help clients reduce data volumes and make informed decisions about whether to settle a case or proceed with litigation. Our reports help clients consider the risk, cost, and time required for a full discovery process.

Our web-based applications integrate data processing and early case assessment (ECA) tools to reduce clients’ data volumes by as much as 95% prior to full processing and review.

After reviewing your matter, our discovery consultants work with you to select the tools and technologies that best meet your specific requirements. With these tools, such as IPRO Allegro and Mindseye TunnelVision, you can test different parameters for data domains, email senders and recipients, file extensions and other metadata fields, making data easier to visualize and defensible reduction easier to manage.

The easy-to-use web interfaces also allow you to test date ranges, key terms and derivatives; select de-duplication options; and set file-type and domain exclusions to ensure relevant documents are sent into subsequent full processing and review.

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High-Speed Processing

Our full processing capabilities have the power to scale well beyond today’s largest project sizes, and include support for high-speed processing of 1-2TB or more per day, with additional burst capacity and rapid scaling through co-location processing facilities. This exceptional speed rapidly reduces vast volumes of data and expedites moving relevant data into review. We work with each client to select the tools and technologies that best meet their specific case requirements.

Our technologies for full processing include IPRO’s eCapture and Mindseye’s TunnelVision. Integreon’s discovery consultants work with each client to select the tools and technologies that best meet their specific client and case requirements.

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Document Review

Whether you need a comprehensive document review service or simply on-location staffing to augment your processes, Integreon has the experience, flexibility and operational scale to meet your needs. We follow rigorous, defensible processes to deliver predictable, consistent, high-quality privilege and responsiveness reviews onshore, offshore or on-site.

For more than a decade, Integreon has run managed reviews on a wide range of matter types and complexities. From our review centers in the US, UK, India and the Philippines, Integreon can meet your preferences for the right mix of onshore, offshore, and on-site service delivery, and can scale our resources for matters of all sizes.

The full range of Integreon’s review services include:

  • Managed Review: Our globally managed review processes utilize industry-standard best practices, documented defensible processes and in-depth performance metrics to offer increased client visibility into project status, costing and results. Managed review is available onshore, offshore, on-site and via blended service delivery.
  • On-Site Staffing: Integreon provides contract reviewers at your location. Our staff can also manage compliance functions, internal compliance audits, annual reviews, compliance program initiative rollouts, annual reporting / metrics reporting and more.
  • Dedicated Teams: Our dedicated review teams deliver high-value services and can offer greater service consistency, based on their subject matter expertise and familiarity with client preferences. Dedicated teams are available onshore, offshore, on-site, and via blended service delivery.
  • Technology Consulting and Service: From hosted review to technology-assisted review, Integreon has the expertise, the resources and the partnerships to assemble the right tools and technologies for all phases of the e-discovery process.

Integreon also has extensive experience building and supporting review systems. Clients can choose just our document review services or combine them with our hosted services for a fully integrated solution.

Flexible, Efficient Service Delivery
Unlike many LPO providers, Integreon has extensive analysis and data processing operations in the US, along with lawyers, e-discovery experts and project managers in New York; Washington, DC; Atlanta and Fargo, North Dakota; as well as in London and Bristol, UK. We also have hundreds of lawyers in our offshore review centers in Mumbai and Noida, India, and Manila, Philippines. The options we offer for blending onshore and offshore review make Integreon one of the most flexible providers in the business.

This global network allows us to take a multi-shore, “follow the sun” approach that offers around-the-clock progress. It also replaces the traditionally higher costs of overnight staffing with the significant savings of offshore review. Whether our service delivery is onshore, offshore, onsite or a blend of all three, Integreon provides cost certainty and predictability. We deliver clear visibility into costs, upfront and throughout the project, with per-document and per-project pricing even for complex matters.

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Data & Tape Indexing & Restoration

Digital records are as challenging to handle as they are crucial. Our digital forensics team offers a full range of services for restoring electronically stored information (ESI) that is hidden, deleted, corrupted, password-protected, encrypted or stored on damaged media, ensuring clients have access to all the data they need.

Our digital forensics team offers a full range of restoration services to ensure clients have access to the data required for the discovery process. Our services include:

  • Inventory and cataloguing: With amendments to the Federal Rules of Civil Procedure, readiness is more critical than ever. We help clients keep up by inventorying and cataloging their backup tapes, and determining how and where electronic documents and e-mails are located.
  • Tape restoration: Integreon has the expertise to restore critical data from 95% of backup formats – even from obsolete media. Our teams can recover archived data from multiple locations and/or third-party vendors in a forensically sound manner, including non-native restorations or through a rebuild of your environment.
  • Our Advanced Tape Discovery™ system enables clients to quickly assess the contents of backup tapes, Exchange databases and mailboxes at a fraction of the cost of traditional restoration services.

  • Tape duplication: Duplicating relevant backup tapes can be tedious and time-consuming for your IT staff. We can provide bit-by-bit copies of virtually any tape format.
  • Tape destruction and verification: We can help eliminate, in a defensible manner, tapes that are no longer needed.
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Technologies

Integreon has more than a decade of experience supporting a wide range of review systems for the world’s leading law firms and corporate legal departments. We further differentiate by seamlessly integrating people, process, and technology, and delivering efficient, effective results through an unrivalled global services network of onsite, onshore, and offshore support.

Integreon works with each client to apply the proper mix of proprietary and best-of-breed technologies to automating processes, streamlining workflows and reducing costs.

The software we currently support includes:

Advanced Tape Discovery™

Integreon’s Advanced Tape Discovery assesses the contents of backup tapes quickly, at a fraction of the cost of traditional restoration services. This software:

  • Expedites the visibility of tape contents: Convert backup tapes into a searchable repository without installing the original backup software or restoring the native environment.
  • Streamlines the tape restoration process: Selecting files for restoration is as simple as point and click.
  • Reduces time and cost: Process large numbers of tapes simultaneously to ensure fast turnaround times.
  • Comprehensively indexes content: Index the tapes’ full content, file metadata, security details and user attributes for all electronic records.

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Processing & Early Case Assessment

While we can’t predict the future, our proprietary and third-party data reduction tools can help you assess electronically stored information (ESI) and make informed decisions about the likely costs of discovery and whether to settle a case or proceed.

Web-based applications, such as IPRO Allegro and Mindseye TunnelVision, offer data processing and early case assessment (ECA) tools that reduce data volumes by up to 95% prior to full processing and review. Through these tools, you can test different parameters for data domains, email senders and recipients, file extensions, date ranges and other metadata fields, making data easier to visualize and defensible reduction easier to manage. These technologies can handle more than five terabytes of data per day, giving them the power to scale well beyond today’s largest projects.

For full processing, we offer IPRO eCapture and Mindseye TunnelVision.

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eView™

Integreon’s eView™ application is a market-leading, highly scalable, secure, and specialized review tool that is field-proven by the world’s leading law firms and corporate legal departments.

Our scalable, secure review application helps manage your workflows, productivity and the quality of your complex e-discovery projects. Leading law firms and corporate legal departments trust eView because it offers:

  • Built-in analytics: Assess data collections before a review to determine the most efficient workflow and project management approach.
  • Intelligent review process: Choose from a variety of workflows, not a one-size-fits-all approach.
  • Technology-assisted review: Our Adaptive Coding technology automatically codes large document sets based on their conceptual nature.
  • Integrated privilege management: Improve efficiency by automatically generating privilege logs for each reviewer.
  • In-depth reporting: Assess the real-time progress of all document review projects, as well as the progress of specific teams and reviewers.

eView can be used as a stand-alone service through our hosting infrastructure or packaged with services provided by our experienced review teams.

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Relativity

Integreon has been a partner with kCura, developers of Relativity e-discovery software, since 2010. We are also a Relativity Premium Hosting Partner, with years of experience supporting all phases of the electronic discovery (disclosure) process.

We offer clients a choice of using the Relativity review platform as an al a carte hosted service, as a managed service (i.e. our Simplicity™ and Simplicity Plus™ offerings), or as a fully integrated document review process that combines the review platform with our award-winning managed review services. Clients can also expect exceptional support from our team of Relativity Certified Administrators.

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