Integreon

Integreon

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DOCUMENT REVIEW FOR A LEADING UK-BASED LAW FIRM

Overview

When a leading UK-based law firm needed to offer cutting-edge, cost-competitive document review to its international clients, Integreon provided an effective solution from our secure delivery centers in Mumbai, India and Manila, Philippines. Since the successful pilot, we have grown with the client to support some of the world’s largest banks from our US and UK centers.

Challenge

The client, a leading UK law firm with clients across the globe, sought innovative, cost-effective document review solutions for its clients.

Solution

The client began its solution assessment by visiting Integreon’s Mumbai and Manila delivery centers; then asked us to run a pilot reviewing documents previously reviewed by the client’s lawyers. Our results compared favorably and we were hired for additional reviews.

Integreon has since conducted more than 15 document reviews with teams of 10 to 25 reviewers. We have also provided end-to-end e-discovery, including hosting documents on our proprietary platform, eView™. Our first-level reviews are conducted in our delivery centers in New York (which also conducts secondlevel reviews) and Washington, DC, as well as a pop-up location in Charlotte, North Carolina. They include regular reporting on our performance against quality and productivity metrics.

Impact

The client trusts Integreon to support its highest profile clients, including four of the world’s 12 largest banks, and the firm routinely includes Integreon solutions in its marketing collateral.

Today, we support multiple client offices, both on-site and from multiple delivery centers onshore and offshore. Most recently, the firm has begun to call on Integreon for reviews that involve foreign language documents, which we support from our London and Bristol, UK, delivery centers.