Integreon

Integreon

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Legal services

Transform the way your business operates with Integreon’s world-leading legal outsourcing solutions.

Overview

We are a trusted partner for leading law firms and corporate legal departments, helping our clients deliver more for less and increasing the value they offer their own clients. Integreon offers more predictable costs and outcomes, process engineering expertise and a flexible, scalable network of global resources delivering a full range of discovery, compliance and legal process outsourcing solutions.

For more than a decade, Integreon has combined highly trained people, best practices and the latest technology to deliver award-winning service. We support our clients through:

  • Compliance
  • Consulting
  • Contract Management & Review
  • Due Diligence
  • E-Discovery and Document Review
  • Legal Research & Drafting
  • On-Site Legal Resourcing

Delegating these high-volume, often standardized tasks frees your legal professionals to focus on higher-value work. Leading law firms, investment banks, pharmaceutical companies, technology companies, global corporations and many others rely on our expertise, our processes and our global network of delivery centers to help them operate more efficiently and more effectively.

Our hybrid onshore, offshore and on-site delivery model enables around-the-clock, “follow the sun” operations across four continents, and in more than 50 languages, from delivery centers that are certified to international information security and quality management standards. Our commitment to Six Sigma and Lean principles ensures we meet the highest standards of continuous improvement and efficiency across all our locations.

Disclaimer note on the practice of law:
Integreon provides matter support and LPO services under the supervision of our clients, who are legal professionals (external or internal counsel) and are ultimately responsible for delivering legal advice or opinions to their clients. We are not authorized to practice law or provide legal advisory services.

Please see our Disclaimer Regarding Practice of Law for more details.

Integreon provides Legal Services to clients in a diverse group industries, including: Legal services, Financial services, Technology, Professional services, Consumer products companies, Healthcare and pharmaceutical, Insurance, Defense, Aerospace, Mining and Energy.

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Areas of service

Integreon provides a full suite of legal support and LPO services from our network of global delivery centers, including:

Technologies

Integreon has more than a decade of experience supporting a wide range of review systems for the world’s leading law firms and corporate legal departments. We further differentiate by seamlessly integrating people, process, and technology, and delivering efficient, effective results through an unrivalled global services network of onsite, onshore, and offshore support.

Integreon works with each client to apply the proper mix of proprietary and best-of-breed technologies to automating processes, streamlining workflows and reducing costs.

The software we currently support includes:

Advanced Tape Discovery™

Integreon’s Advanced Tape Discovery assesses the contents of backup tapes quickly, at a fraction of the cost of traditional restoration services. This software:

  • Expedites the visibility of tape contents: Convert backup tapes into a searchable repository without installing the original backup software or restoring the native environment.
  • Streamlines the tape restoration process: Selecting files for restoration is as simple as point and click.
  • Reduces time and cost: Process large numbers of tapes simultaneously to ensure fast turnaround times.
  • Comprehensively indexes content: Index the tapes’ full content, file metadata, security details and user attributes for all electronic records.

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Processing & Early Case Assessment

While we can’t predict the future, our proprietary and third-party data reduction tools can help you assess electronically stored information (ESI) and make informed decisions about the likely costs of discovery and whether to settle a case or proceed.

Web-based applications, such as IPRO Allegro and Mindseye TunnelVision, offer data processing and early case assessment (ECA) tools that reduce data volumes by up to 95% prior to full processing and review. Through these tools, you can test different parameters for data domains, email senders and recipients, file extensions, date ranges and other metadata fields, making data easier to visualize and defensible reduction easier to manage. These technologies can handle more than five terabytes of data per day, giving them the power to scale well beyond today’s largest projects.

For full processing, we offer IPRO eCapture and Mindseye TunnelVision.

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eView™

Integreon’s eView™ application is a market-leading, highly scalable, secure, and specialized review tool that is field-proven by the world’s leading law firms and corporate legal departments.

Our scalable, secure review application helps manage your workflows, productivity and the quality of your complex e-discovery projects. Leading law firms and corporate legal departments trust eView because it offers:

  • Built-in analytics: Assess data collections before a review to determine the most efficient workflow and project management approach.
  • Intelligent review process: Choose from a variety of workflows, not a one-size-fits-all approach.
  • Technology-assisted review: Our Adaptive Coding technology automatically codes large document sets based on their conceptual nature.
  • Integrated privilege management: Improve efficiency by automatically generating privilege logs for each reviewer.
  • In-depth reporting: Assess the real-time progress of all document review projects, as well as the progress of specific teams and reviewers.

eView can be used as a stand-alone service through our hosting infrastructure or packaged with services provided by our experienced review teams.

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Relativity

Integreon has been a partner with kCura, developers of Relativity e-discovery software, since 2010. We are also a Relativity Premium Hosting Partner, with years of experience supporting all phases of the electronic discovery (disclosure) process.

We offer clients a choice of using the Relativity review platform as an al a carte hosted service or as a fully integrated document review process that combines the review platform with our award-winning managed review services. Clients can also expect exceptional support from our team of Relativity Certified Administrators.

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Partnerships

Integreon partners with a wide range of leading technology vendors to automate processes and streamline workflows as part of our best-practices approach.

Legal Services case studies

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Latest insight & innovation

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Certifications & Associations

BSI Logo: ISO/IEC 27001:2005 Certified Information Security

Our centers in Fargo, Mumbai, Noida, Manila and Washington, DC, are certified to the highest international standards for information security by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

ISO 9001:2008 Certified for Quality Management

Our Mumbai center, home to our global quality assurance (COE) team, is certified to the highest international standards for quality management by ISO. This certification is implemented and sustained by qualified lead auditors.

Six Sigma Black Belt Expertise

Our Six Sigma Black Belt experts ensure we reduce defects and improve efficiency.

Business Processing Association of the Philippines (BPAP)

With more than 200 member companies, BPAP is an information and advocacy gateway for the country’s outsourcing sector.

US-EU & US-Swiss Safe Harbor Certification

Integreon is self-certified with the US Department of Commerce Safe Harbor Program. Our safe harbor data privacy policy informs individuals of our practices with respect to the collection, use and transfer to the US of personal information received from the European Economic Area (EEA) or from Switzerland.

International Association for Contract & Commercial Management (IACCM)

Integreon is actively involved in the International Association for Contract & Commercial Management, a professional community that spans over 11,000 organizations in more than 150 countries, and is drawn from the sales contracting, procurement, commercial management and legal communities.

EnCase Certified Examiner (EnCE)

Our forensic engineers have certifications that include EnCase Certified Examiner (EnCE), which certifies them in the use of Guidance Software’s EnCase computer forensic software. EnCE certification is recognized by both the law enforcement and corporate communities as a symbol of in-depth computer forensics knowledge. It acknowledges mastery of computer investigation methodology as well as the use of EnCase for complex computer examinations.

Certified Computer Examiner (CCE)

Our forensic engineers have certifications that include Certified Computer Examiner (CCE) from the International Society of Forensic Computer Examiners (ISFCE). CCE is widely accepted as a prerequisite certification for forensic examiners and is recognized by industry professionals and academic institutions alike.

Sedona Conference RFP+ eDiscovery Vendor Panel

Integreon is an active member of the Sedona Conference RFP+ eDiscovery Vendor Panel, which facilitates a well-informed marketplace, standardized industry terms and definitions, and, ultimately, reduced transaction costs, higher quality results and greater predictability of outcomes during electronic discovery matters.

"The company maintains its reputation as a world-class LPO provider. The company has impressive global coverage and recently opened a new office in Bristol [UK]."

2013 Global 100 Award citation, Chambers and Partner

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