Integreon

Integreon

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Business services

Let us handle your non-core operations. By lifting the burden on your talent and cost-base, we free you to focus your efforts where they deliver the best value.

Overview

Keeping your business running requires a range of support services operating at the required quality and cost – including finance and accounting, client contact management services, library and research, sourcing of services, IT, and others – (that are not your core areas). Outsourcing these business support services can enable you to focus on your core competencies while benefiting from the provider’s service delivery experience and associated economies of scale.

Benefits of outsourcing business services

  • Sourcing non-core business support services lowers costs, increases efficiency and frees your management team to focus on your areas of expertise.
  • Business process outsourcers offer economies of scale that can be difficult to achieve internally.
  • Because of their focus on specific processes, business process outsourcers offer levels of quality and expertise that are difficult to achieve internally.
  • Our flexible staffing models mean you only pay for what you need, when you need it.

How to judge a business services outsourcer

  • Service breadth – The broader a provider’s set of services, the more likely they are to have the skills you need.
  • Global reach – Ensures that a provider can support you wherever your needs are, today and in the future.
  • Commitment to quality – Highly trained personnel and rigorous processes will ensure you get the highest quality work.
  • Ability to support your unique requirements – Verify that the provider can support your standards, systems and formats.
  • Technology – Technologies that automate processes and manage workflows increase efficiency and provide greater visibility and control.

Integreon supports a diverse group of clients from legal firms, banking and financial services firms, consulting and professional services firms, as well as corporations.

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Areas of service

Integreon delivers support services that enable clients to focus on core competencies and benefit from our economies of scale, including:

Technologies

If you’re considering what can be automated, we have experience with the leading workflow packages, as well as our proprietary Tachyon™ project management software. We can tell you quickly where technology can automate routine tasks, reduce overhead costs and minimize management headaches – and where it can’t.

Business Services case studies

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Latest news & events

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Latest insight & innovation

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Certifications & Associations

ISO/IEC 27001:2005 Certified Information Security

Our centers in Fargo, Mumbai, Noida, Manila and Washington, DC, are certified to the highest international standards for information security by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

ISO 9001:2008 Certified for Quality Management

Our Mumbai center, home to our global quality assurance (COE) team, is certified to the highest international standards for quality management by ISO. This certification is implemented and sustained by qualified lead auditors.

Six Sigma Black Belt Expertise

Our Six Sigma Black Belt experts ensure we use these concepts to reduce defects and improve efficiency.

Business Processing Association of the Philippines (BPAP)

With more than 200 member companies, BPAP is an information and advocacy gateway for the country’s outsourcing sector.

"They’ve proven they can … quickly deliver the high caliber talent and physical infrastructure SNL needs to support our growing global client base, particularly as we expand into Asian markets."

Tom Corbitt, Chief Administrative Officer at SNL Financial

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