Reference No. FAR-DOS-2018-045
Office :- Fargo (US)
Position Title :- Document Processing Specialist
Position Category :- Document Services
Shift Details :- 3pm - 11pm; 11pm - 7am
Weekend Rotation :- Every Third
Holiday Rotation :- In rotation
Contact Person :-
Key Objective :-

This position supports word processing and presentation graphics for all projects received through Integreon. They will also be responsible for the completion of all work given to them by a Workflow Coordinator (WFC). There will be additional administrative responsibilities all in support of the requirements for document transfer and completion.

The hours for this position are 3pm - 11pm and 11pm - 7am.

Position Objectives Expectations :-

• Typing, reviewing or completing word processing requests as assigned by WFCs.

• Transcribing client documents using Integreon's digital dictation system.

• Consistently meeting quality and process standards and expectations as identified by the organization and specific to each project.

• Reviewing other specialist's work to ensure quality, process standards, and expectations for projects have been met.

• Accurately recording time and project notes for all projects assigned.

• Updating WFC on project status.

• Continuing to upgrade work skills by participating in company-offered training and development programs.

• Assisting other Associates with questions and troubleshooting projects.

• Effectively handing-off or receiving project hand-off from WFC.

• Providing feedback to other Associates on project work.

• Maintaining International Security Organization (ISO) certification through Integreon-mandated training and practices.

• Other miscellaneous duties as assigned.

Personal Success Characteristics :-

• Must be able to demonstrate expert-level skill in using Microsoft Office Suite and Adobe Acrobat.

• Will need to have the ability to operate standard office equipment.

• Must multi-task and oversee multiple projects at any given time.

• Perform accurately under time pressures and constraints.

• Maintain client confidentiality while working in a fast-paced, dynamic and creative organization.

• Communicate effectively with all Associates and clients in a friendly, pleasant and professional manner.

Corporate social responsibility :- Corporate Social Responsibility (CSR) is part of Integreon’s DNA and Associates are encouraged to participate in our various CSR initiatives and opportunities. We have a long term association giving back to communities and an ongoing commitment to impact positively in areas such as education, healthcare, social awareness and the environment.
Educational Requirements :- High School Diploma or Equivalent
Previous Experience Requirements :- 2 years in Microsoft Office
Reports To :- Operations Lead
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