Reference No. SHE-BUS-2018-018
Office :- Sheffield (UK)
Position Title :- Delinquent Debt Administrator (6 month FTC to perm)
Position Category :- Business Services
Shift Details :- 37.5 hours per week, Monday to Friday 9am-5.30pm
Weekend Rotation :-
Holiday Rotation :-
Contact Person :-
Key Objective :-

Our global legal client has an exciting opportunity for a Delinquent Debt Administrator to join their growing team in Sheffield.

The Recoveries Team form an important part of the Recovery service and we require a Delinquent Debt Administrator to work with the Recoveries Manager to manage recovery cases.

This role will be assisting the Recoveries Manager in managing a portfolio of aged invoices and to work towards suitable and workable solutions.

This role is a 6 month FTC with a strong likelihood of becoming permanent

Position Objectives Expectations :- Your primary responsibilities will include assisting with contentious litigation matters and the debt recovery process, dealing with significantly aged invoices, working with partners and Finance colleagues in removing barriers to payment and providing accurate and timely advice to colleagues and clients.
Personal Success Characteristics :-

The Delinquent Debt Administrator will possess a background of Credit Control and some understanding of the recovery of aged invoices.

  • Excellent communication skills, change management skills and excellent stakeholder management skills, ideally from within a professional services environment.
  • Assisting in the communication of legal and compliance updates to managers and debt recovery officers, ensuring compliance.
  • Liaison with external and internal clients to progress payment of invoices.
  • Working with the Credit Control Team in minimising overdue debt.
  • The use of the Accounts Receivable Collections System to accurately record recovery information.
  • Ensuring all deadlines are met in accordance with department procedures and client service level agreements.
  • The ability to deal with a variety of challenges, innovate and think on your feet.
  • Liaison with partners on delinquent debt and escalation as necessary.
  • Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.
Corporate social responsibility :- Corporate Social Responsibility (CSR) is part of Integreon’s DNA and Associates are encouraged to participate in our various CSR initiatives and opportunities. We have a long term association giving back to communities and an ongoing commitment to impact positively in areas such as education, healthcare, social awareness and the environment.
Educational Requirements :-
Previous Experience Requirements :-
  • Previous Credit Control experience essential
  • Experience of delinquent debt desirable
  • Professional services experience preferred
Reports To :- Recoveries Manager
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