Integreon

Integreon

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Reference No. SHE-BUS-2017-013
Office :- Sheffield (UK)
Position Title :- Delinquent Debt/Credit Management Administrator - Fixed term contract for 6 months
Position Category :- Business Services
Shift Details :- 37.5 hours per week, 9am to 5.30pm Monday to Friday
Weekend Rotation :-
Holiday Rotation :-
Contact Person :- talentuk@integreon.com
Key Objective :-

The Recoveries Team will form an important part of our clients recovery service and we require a Delinquent Debt Administrator to work with the Recoveries Manager to manage recovery cases. This role will be assisting the Recoveries Manager in managing a portfolio of aged invoices and to work towards suitable and workable solutions.

 

Position Objectives Expectations :-

Your primary responsibilities will include assisting with contentious litigation matters and the debt recovery process, dealing with significantly aged invoices, working with partners and Finance colleagues in removing barriers to payment and providing accurate and timely advice to colleagues and clients.

• The successful candidate will be responsible for dealing with delinquent debt, assisting in the debt recovery process, delivering management information, liaison with external and internal clients to progress payment of invoices and enforcement of the client’s credit policies including query resolution and treatment of bad and doubtful debt.

• Assisting in the communication of legal and compliance updates to managers and debt recovery officers, ensuring compliance.

• Liaison with external and internal clients to progress payment of invoices.

• Working with the Credit Control Team in minimising overdue debt.

• Ensuring all deadlines are met in accordance with department procedures and client service level agreements.

• Liaison with partners on delinquent debt and escalation as necessary.

• The use of the Accounts Receivable Collections System to accurately record recovery information.

Personal Success Characteristics :-

• Excellent communication skills, change management skills and excellent stakeholder management skills, ideally from within a professional services environment.

• Accustomed to dealing with deadlines, ensuring all deadlines are met in accordance with department procedures and client service level agreements.

• The ability to deal with a variety of challenges, innovate and think on your feet.

• Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.

Corporate social responsibility :- Corporate Social Responsibility (CSR) is part of Integreon’s DNA and Associates are encouraged to participate in our various CSR initiatives and opportunities. We have a long term association giving back to communities and an ongoing commitment to impact positively in areas such as education, healthcare, social awareness and the environment.
Educational Requirements :- Good standard of education with a mimimum grade C in English and Maths at GCSE level.
Previous Experience Requirements :-

Previous Credit Control experience essential.

Experience of delinquent debt desirable.

Professional services experience preferred.

The Delinquent Debt Administrator will possess a background of Credit Control and some understanding of the recovery of aged invoices.
Reports To :- Recoveries Manager
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