Reference No. MAN-DOS-2016-035
Office :- Manila (Philippines)
Position Title :- Document Specialist- Legal Word Processing & Transcription
Position Category :- Document Services
Shift Details :- Rotating Shifts
Weekend Rotation :- Yes
Holiday Rotation :- Yes
Contact Person :-
Key Objective :- To work efficiently and effectively as a team member to produce high quality documents.
Position Objectives Expectations :-
  • Produce client worthy documents using MS Office applications and client specifications and macros
  • Operate as per the defined workflow processes and standard operating procedures
  • Continue to develop speed, accuracy and self-check /proof reading skills
  • Maintain confidentiality of all organization and client information.
  • Develop coordination within team members and colleagues
  • Understand, use and contribute best practices for production
  • Participate and contribute towards newbies’ training on the floor
  • Ensure record keeping and time tracking is done as per systems
  • Follow proper document management structure and systems
  • Coordinate with Shift Leads/Workflow coordinators
  • Ensure all work and projects are completed as per instructions from the client and/or specifications
  • Ability to proofread documents to ensure client’s quality expectations are met within the stipulated turnaround times
  • Ability to use complex and variety of software and computer programs needed to carry out day to day work
  • Adaptable to change in work environment, instructions for work request processing and roles
  • Staying within timelines and deadlines for completion dates for projects. This requires good time management and organizational skills
  • Buddy with newbies
  • Operate within the agreed customer and Integreon Standard Operating Procedures (SOPs)
  • Attending Professional Development sessions 
Personal Success Characteristics :-
  • High level of positive attitude and well organized
  • Tenacity and dedication towards completion of each project with client quality and TAT as prime
  • Take ownership of one’s roles and its responsibilities
  • Ability to drive oneself to work without close supervision and attain self-sufficiency at work
  • Excellent verbal and written English communication skills
  • Ability to comprehend, narrate and communicate effectively within the team, with the client or end user of the project

    o Ability and art of asking right questions and communicating clearly

    o Discipline to follow instructions and adaptability to templates

    o Deadline-driven and task oriented

  • Professional approach to problem solving and project completion
  • Strong knowledge of MS Windows and MS Office
  • Typing skills – touch typing speed of at least 50 wpm
  • Willingness to work in rotational shifts
  • Eye for detail
  • Creative and a unique way of looking at things is a sure asset 
Corporate social responsibility :- Corporate Social Responsibility (CSR) is part of Integreon’s DNA and Associates are encouraged to participate in our various CSR initiatives and opportunities. We have a long term association giving back to communities and an ongoing commitment to impact positively in areas such as education, healthcare, social awareness and the environment.
Educational Requirements :-
  • Candidate must have completed at least 2 years of college in any degree or completed a 2 year vocational course.
Previous Experience Requirements :-
  • Hands on experience and advance knowledge with MS Office (MS Word, Excel and PowerPoint)
  • Excellent written and verbal communication in English
  • Typing Speed of 50 wpm preferred.
  • 2-5 Years of experience in the relevant industry
Reports To :- Team Lead / Shift Manager
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