Integreon

Integreon

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People & Culture

Our remarkable results come from our exceptional people, which is why we focus on hiring, training and growing a highly skilled workforce.

Many Associates, One Company

Our 2,400+ Associates operate in North America, Europe, Asia, Africa and Australia, collaborating with our clients across time zones, borders and languages. As a global company, we know that drawing on different backgrounds, cultures, skills and points of view enables us to better serve our clients around the world.

As a growing company, we look for people who want to build a career. Start your journey with Integreon at our Careers Page.

INTEGREON’S DNA

Every company has its own DNA, the behaviors and values that make that company what it is. We’ve identified nine behaviors that embody our three ONE INTEGREON values and make up the strands of Integreon’s corporate DNA. They are:

Teamwork

  • We do what we say and we hold our colleagues to the same standard.
  • We address issues immediately and transparently.
  • We strive to help each other succeed.

Performance

  • We produce quality work, all of the time.
  • We make promises with care and exceed expectations.
  • We leverage technology to be more effective and efficient.

Passion

  • We aim to delight our clients at every opportunity.
  • We sell Integreon through every action of every Associate.
  • We make a difference to our clients and our communities every day.

Our Associates’ annual evaluations are based, in part, on how well they embody these values. By living every strand of our DNA every day, we create lasting value for our clients, our community and our company.

Integreon Leadership Team

As a global company, we draw on proven leaders from around the world, men and women with international experience providing legal, document, business and research support services. Our Leadership Team is personally engaged with our clients and client programs, providing tangible leadership and on-the-ground support to our Associates worldwide.

 CORPORATE LEADERSHIP

Bob Rowe

Bob Rowe

Chief Executive Officer

Bob Rowe

Bob Rowe

Chief Executive Officer

Bob Rowe, Integreon’s Chief Executive Officer and a member of our board of directors, has more than 25 years of experience in the legal industry, specializing in the delivery of comprehensive e-discovery solutions to law firms and corporations. He most recently served as the practice leader of Huron Legal where he oversaw the company’s legal consulting and e-discovery services.

Prior to Huron, Bob founded and served as CEO of Nextra Litigation Solutions, a managed document review services company, which Huron acquired in 2006. He was recognized in the inaugural list of Legal Business Trailblazers and Pioneers by The National Law Journal. Bob previously practiced antitrust law in Washington, DC, with several Am Law 100 firms, including King & Spalding, Crowell & Moring LLP and Howrey LLP, and clerked for the Honorable Cornelia G. Kennedy of the United States Court of Appeals for the Sixth Circuit.

Bob received his JD from Vanderbilt University School of Law after serving in the US Army for four years and attaining the rank of captain.

Anshu Gupta

Anshu Gupta

Chief Operating Officer

Anshu Gupta

Anshu Gupta

Chief Operating Officer and Global Head, Document Services

Anshu Gupta joined Integreon in October 2013 and works with CEO Bob Rowe on strategic, delivery excellence and organizational transformation projects across Integreon’s global locations. In 2017, Anshu was named the Global Head of Integreon’s Document Services business unit.

Anshu worked in strategy consulting for more than eight years before joining Integreon, with previous experience at A.T. Kearney and Bain & Company. At Bain, he focused on private equity consulting, commercial due diligence and portfolio management projects. He also led strategic and performance improvement engagements across high-growth sectors in developing economies, including outsourcing, healthcare, cement and retail. Before acquiring his MBA, he worked in operations delivery at the Indian tobacco major ITC Ltd.

Anshu holds a post graduate in engineering from Indian Institute of Technology (IIT), Delhi and an MBA from Indian School of Business (ISB), Hyderabad.

Rishiprabh Jha

Rishiprabh Jha

Chief Financial Officer

Rishiprabh Jha

Rishiprabh Jha

Chief Financial Officer

Rishiprabh (Rishi) Jha joined Integreon in 2015. He has more than 12 years of experience in the information technology and business process outsourcing (BPO) industry, having worked with global firms such as Genpact, Sapient Corporation, PwC and Vertex Customer Services India Pvt Ltd.

Prior to joining Integreon, Rishi was the Chief Financial Officer (CFO) for a leading global analytics and research firm. As CFO of this private equity-funded organization, he was responsible for investor and banking relations, as well building their internal processes. As the CFO for Vertex, he handled their India business and global finance shared services, and was integral to the setup and acquisition of the company’s BPO business in India.

Over the last 15 years, Rishi has also worked on numerous transactions with company boards and committees, as well as investors, banks, private equity and venture capital firms, assisting in investments decisions, acquisitions, contracting, raising funds, strategy and P&L management.

Rishi holds a Chartered Accountant degree from the Institute of Chartered Accountants of India. He is an alumni of the Shri Ram College of Commerce, having obtained his Bachelor of Commerce degree from the University of Delhi.

Al McNee

Al McNee

Chief Revenue Officer

Al McNee

Al McNee

Chief Revenue Officer

As Chief Revenue Officer, Al is responsible for all sales, marketing, account management and channel partnering initiatives across Integreon’s legal, document and business services globally.

Al was previously president of Applied Discovery and before that held a number of executive positions at Merrill Corporation, where he worked for more than twenty years. In 1988, he was hired to help diversify Merrill's highly cyclical financial printing business and quickly helped build their legal solutions business unit into an industry leader.

Al has spent his entire career in the outsourcing industry, having been hired by Xerox Corporation right after graduating from St. Olaf College with combined majors in History and American Studies. He also attended Dartmouth’s Tuck School of Executive Education.

Al is highly active in his community and has served on the Boards of Directors of Regions Hospital, the Boy Scouts of America - Viking Council and The History Theatre.

Richard Levine

Richard Levine

Chief of Staff

Richard Levine

Richard Levine

Chief of Staff

As Chief of Staff, Richard is responsible for building and executing strategies that enable Integreon to deliver efficient, innovative solutions. He works closely with our clients, as well as our internal and external partners, to ensure our portfolio of solutions deliver innovative and highly efficient solutions to our clients.

Richard is a veteran of the managed services and outsourcing industries, and brings extensive sales, marketing, strategy and execution experience to Integreon. He has focused his career on transforming law firms and corporate legal and compliance departments. In his work with industry-leading organizations such as BT, Genpact, Thomson Reuters, and Bloomberg, he has excelled at driving innovative, market-disruptive commercial and operational solutions across rapidly changing growth segments.

Most recently, Richard served as Chief of Staff for Bloomberg BNA’s legal division, where he accelerated growth for their flagship Bloomberg Law platform within major law firms and Fortune 500 companies. Prior to working with Bloomberg BNA, Richard was Vice President of Sales and Strategy for Thomson Reuters’ Pangea3 business, where he led exponential growth in the organization’s managed services for legal, risk and compliance, and adjacent businesses.

Kristi Angus

Kristi Angus

Corporate Counsel and Assistant Secretary

Kristi Angus

Kristi Angus

Corporate Counsel and Assistant Secretary

Kristi Angus is Integreon’s Corporate Counsel and Assistant Secretary. In this role, she oversees Integreon’s internal legal functions.

Kristi joined Integreon in May 2011 as a Legal Associate with the Legal Knowledge Services team in Fargo, North Dakota. In October 2011, she joined the General Counsel's Office and was named Associate General Counsel in 2012. In that position, Kristi was primarily responsible for the review and management of Integreon's client contracts. In addition, she designed Integreon's internal client contracting policy and processes to meet Integreon's growing volume of contracts. She also assisted with other duties in the General Counsel's office, including compliance and insurance issues. As an Integreon CSR program volunteer, Kristi developed a course lesson plan for our acclaimed Edu-Lync CSR program, which uses video conferencing technology to allow our Associates to teach classes at India’s Rotary Sanskardahm Academy, a school for hearing- and speech-impaired children.

Prior to joining Integreon, Kristi worked in general practice with a focus on family law. She has worked as a college instructor, teaching courses in business law, legal writing, political science and mass communications, and managed contracts and litigation for ShoreMaster, Inc., a Minnesota-based manufacturer. Kristi earned her BS in English Education from Minnesota State University - Moorhead and graduated magna cum laude from William Mitchell College of Law in St. Paul, Minnesota.

Sanjeev Jain

Sanjeev Jain

Chief Information Officer

Sanjeev Jain

Sanjeev Jain

Chief Information Officer

Sanjeev Jain joined Integreon in 2008. As Chief Information Officer, he is responsible for all information technology (IT) functions, including strategic planning and the support of IT applications and business systems, in order to improve their cost-effectiveness, security and service quality, and to aid business development. Prior to his current role, he was responsible for managing and auditing the IT infrastructures of Integreon’s delivery centers in Mumbai and Noida, India.

Sanjeev has more than 13 years of experience in IT infrastructure setup and management (ISMS), including networking and systems administration, as well as data center management. Before joining Integreon, Sanjeev was an IT manager for Epitome Global Services, a knowledge-based financial services firm, where he oversaw the company’s ISO 27001-compliant IT infrastructure, and an assistant IT manager for J. M. Baxi & Co., a leading India-based shipping company, where he was instrumental in replacing out-dated technologies with a new IT infrastructure and business applications.

Sanjeev holds an MBA (IT) from the National Institute of Management, a Bachelors in English from Madurai Kamraj University and a diploma in Computer Programming & Application from Tata Infotech.

 BUSINESS UNIT LEADERSHIP

Mark Ross

Mark Ross

Global Head, Contracts, Compliance, and Commercial Services

Mark Ross

Mark Ross

Global Head, Contracts, Compliance, and Commercial Services

Mark joined Integreon in 2009 and in his current role is responsible for the firm’s contract, compliance and other commercial legal support services worldwide.

Mark is a recognized thought leader in the legal process outsourcing (LPO) field. He is a former partner at the first UK law firm to offshore legal work, and is the only person to have been invited to address the ABA, the Law Societies of England & Wales and South Africa, The Solicitors Regulation Authority, and the International Bar Association on the topic of LPO. Mark developed the first State Bar minimum continuing legal education (MCLE) and continuing professional development (CPD) accredited courses on the ethical implications of outsourcing legal work.

He has been interviewed by numerous publications, including The New York Times, The Wall Street Journal and Time, and has also been invited to speak as a leading authority on LPO by organizations that include: Financial Times, UC Berkeley School of Law, Northwestern University School of Law, Stanford Center for the Legal Profession and the International Legal Ethics conference.

Mark is the former chair of the International Association of Outsourcing Professionals’ Legal Outsourcing Chapter, on the editorial board of Outsource Magazine and on the Advisory Boards of Suffolk Law School’s Institute on Law Practice Technology and Innovation and Northwestern University Law School’s Center for Practice Engagement and Innovation. In September 2016 Mark was inducted as a Fellow of the College of Law Practice Management.

Anshu Gupta

Anshu Gupta

Global Head, Document Services

Anshu Gupta

Anshu Gupta

Chief Operating Officer and Global Head, Document Services

Anshu Gupta joined Integreon in October 2013 and works with CEO Bob Rowe on strategic, delivery excellence and organizational transformation projects across Integreon’s global locations. In 2017, Anshu was named the Global Head of Integreon’s Document Services business unit.

Anshu worked in strategy consulting for more than eight years before joining Integreon, with previous experience at A.T. Kearney and Bain & Company. At Bain, he focused on private equity consulting, commercial due diligence and portfolio management projects. He also led strategic and performance improvement engagements across high-growth sectors in developing economies, including outsourcing, healthcare, cement and retail. Before acquiring his MBA, he worked in operations delivery at the Indian tobacco major ITC Ltd.

Anshu holds a post graduate in engineering from Indian Institute of Technology (IIT), Delhi and an MBA from Indian School of Business (ISB), Hyderabad.

Rowan Gilpin

Rowan Gilpin

Global Head, Business Services

Rowan Gilpin

Rowan Gilpin

Global Head, Business Services

Rowan Gilpin joined Integreon in 2014 as Head of Business Services. He works with our clients to improve their processes and bottom line via standardization.

Rowan has worked in the outsourcing business for fifteen years, with clients that include Lloyds Bank, AXA, Walmart, the Ministry of Justice and several local authorities. Prior to joining Integreon, Rowan was working for Liberata, delivering financial processing services, human resources and payroll for both private and government clients. Rowan has also worked as a financial director in the property sector and computer industries before moving across to BPO.

Rowan started his career in the banking sector, both on the domestic side and offshore, running the dealing, back-office and risk reporting, later moving to special tax products and loans.

Melissa Bane

Melissa Bane

Global Head, Research Services

Melissa Bane

Melissa Bane

Global Head, Research Services

Melissa has over 20 years of experience ranging from market research and strategy consulting to founding and managing marketing for award-winning software companies. Melissa previously managed research and consulting teams for the Yankee Group in Boston, advising consumer goods, technology and financial clients on consumer trends, product development and market strategy. After Yankee Group Melissa went on to co-found Altio, a London based software company, where she raised over $14 million in financing and grew the company's presence to New York, Boston and San Francisco. In addition to her executive management role, she was responsible for all marketing efforts including strategy, product positioning and market development.

Melissa later headed marketing for software company Nexaweb in Cambridge, MA, where she managed the company's corporate communications, product positioning, market intelligence and go-to-market strategies. Before joining Grail Research Melissa consulted with Fortune 500 clients on strategic insights, competitive intelligence and product strategy across the US and Europe. She has been profiled in the Financial Times and regularly quoted in publications such as Business Week, the New York Times, Wired and Forbes.

Board of Directors

Robert (Bob) Gogel, Chairman

Robert Gogel

Robert (Bob) Gogel, who was Chief Executive Officer of Integreon from July 2011 through March 21, 2017, is Chairman of Integreon’s Board of Directors. He has more than three decades of experience as both a provider and purchaser of global outsourcing, technology and consulting services. A proven senior executive of high-value services businesses, he has held a number of CEO roles in world-class outsourcing organizations, and he has been active in developing onshore, near-shore, and offshore service delivery centers for global organizations.

As a recognized industry thought leader, Bob has worked closely with and for private equity firms, multinational companies and the public sector. Before joining Integreon, he was CEO of Enrich, the employee benefits consultancy, and has held positions on the executive boards of AXA Group and Siemens Business Services GmbH. Prior to that, he had 17 years of strategy and organizational consulting experience at Gemini Consulting (formerly the MAC Group) as a senior partner in both the US and Europe. His industry focus has been on financial services firms and professional services organizations, and he has extensive experience in building teams across multiple countries and cultures.

Bob is co-founder of a leading think tank – the European Executive Council (EEC), the editor-in-chief of The State of the European Union annual conference, and a member of the faculty teaching the MBA program at HEC in Paris and Shanghai. The author of several business books and a frequent contributor to publications and forums, he holds a BA from Harvard, a Master’s degree in Applied Economics from the University of Louvain and an MBA from the University of Chicago. He is a participant in many of Integreon’s CSR initiatives and believes passionately in improving the communities where Integreon does business.

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Amit Gupta, Director

Amit Gupta

Amit oversees India & SE Asia business for NewQuest and oversees investments in the power and financial services sectors. He is also the Chief Operating Officer of NewQuest. Amit has more than 15 years of industry experience. Prior to co-founding NewQuest, he was a Director at Bank of America – Merrill Lynch's Asia Private Equity group where he led the India business and oversaw investments in the energy and financial services sectors across Asia Pacific.

Amit has also served in other roles in BAML, including Corporate Principal Investments based in Hong Kong and Investment Banking based in Mumbai. Prior to working at BAML, he worked as a software engineer based in Mumbai and the USA.

Amit has an MBA from Indian Institute of Management (IIM), Bangalore, where he was placed in Director's Merit List for his performance and an undergraduate degree in electrical engineering from REC Kurukshetra, where he received the University gold medal.

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Lung-Chi Lee, Director

Lung-Chi Lee

Lung-Chi is Partner and General Counsel of NewQuest and oversees legal, compliance, and execution for the firm. He has more than 15 years of private equity, M&A and litigation experience. Most recently, Lung-Chi was General Counsel for Private Equity and Head of Legal for M&A with GE Capital for the Asia Pacific Region, based in Hong Kong.
 

Prior to working at GE Capital, Lung-Chi practiced law in Shanghai, Hong Kong, and San Francisco with Paul, Hastings, Janofsky & Walker LLP and Perkins Coie LLP. He received his law degree from Boalt Hall School of Law, University of California, Berkeley and a BA from University of California, Los Angeles (UCLA).

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Bob Rowe, Chief Executive Officer and Director

Bob Rowe

Bob Rowe, Integreon’s Chief Executive Officer and a member of our board of directors, has more than 25 years of experience in the legal industry, specializing in the delivery of comprehensive e-discovery solutions to law firms and corporations. He most recently served as the practice leader of Huron Legal where he oversaw the company’s legal consulting and e-discovery services.

Prior to Huron, Bob founded and served as CEO of Nextra Litigation Solutions, a managed document review services company, which Huron acquired in 2006. He was recognized in the inaugural list of Legal Business Trailblazers and Pioneers by The National Law Journal. Bob previously practiced antitrust law in Washington, DC, with several Am Law 100 firms, including King & Spalding, Crowell & Moring LLP and Howrey LLP, and clerked for the Honorable Cornelia G. Kennedy of the United States Court of Appeals for the Sixth Circuit.

Bob received his JD from Vanderbilt University School of Law after serving in the US Army for four years and attaining the rank of captain.

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David Perla, Director

David Perla

David Perla is an entrepreneur and legal industry leader, with expertise in building and leading profitable, high-growth legal and technology-driven businesses. From 2014 until late 2016, David served as President - Bloomberg BNA Legal Division for Bloomberg Law. There, he oversaw all of Bloomberg BNA’s legal and related products, including its flagship Bloomberg Law enterprise legal news, information and tools platform.

Prior to working at Bloomberg, David was Chairman and CEO of Matterhorn Transactions, a privately owned information and technology company that provides merger & acquisition and credit facility data and analysis to professional advisors. David is also a co-founder of Pangea 3, a top-ranked LPO provider, and was, from 2004 through 2012, a corporate director and the company’s co-CEO. From 1999 until 2004, David was Vice President - Business & Legal Affairs for Monster.com. David began his career as a corporate associate in the New York City office of Katten Muchin Rosenman.

David speaks frequently on entrepreneurship, cross-border businesses, legal innovation, outsourcing and offshoring. He has been featured in numerous media outlets, and won many industry awards, including the American Lawyer’s Top 50 Innovators of the Last 50 Years (2013), National Law Journal’s 50 Business of Law Trailblazers & Pioneers (2013) and ABA Journal’s Legal Rebel (2011).

David graduated cum laude from the University of Pennsylvania, where he also earned his law degree, and was a winner of the school's Keedy Cup Moot Court Competition. He is a member of the New York State Bar.

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In our own words...

At our delivery centers around the globe, Integreon draws on a diverse staff to support our clients. Meet the people who enable our success and learn about their Integreon experience:

Jeff Rost

Jeffrey Rost - Fargo

Director, Legal Services

I started at Integreon in 2009 and through them I have worked for one of the larger global financial investment banks in the world. When I started here I began as an associate attorney doing E-Discovery work with 10 other attorneys. I was eager and motivated to learn as much as possible about Integreon and in particular the client that I was assisting. Through my efforts and those of Integreon as a whole I was able to gain valuable experience that translated into more responsibility and promotional opportunity.

6 years later I now manage a team that is over double in size that consists of 20 attorneys and 5 paralegals for the very same global financial investment bank that we began assisting when I first came to Integreon in 2009. We have also been able to diversify our services from strictly E-Discovery work to Anti-Money Laundering and Legal Document Review work. Day in and day out I am able to work seamlessly with our friends and colleagues around the globe in pursuit of offering the very best services to the very best clients at the very best price. The experience, knowledge, and friendships that I have gained while working at Integreon and for our clients around the globe are truly invaluable.

Willem Butler

Willem Butler - Johannesburg

Business Development Director, Africa

I joined Integreon’s Strategic Research Business Unit four years ago, after nearly two decades as a management consultant. There, my experience covered the full consulting continuum, from strategic research to legal process outsourcing. At Integreon, I’m continuing this work, helping our clients answer difficult business questions.

One of the things that delights me about being part of the Integreon team is that we are actively living, and consistently advocating, our One Integreon culture, not only in South Africa, but across the company. That spirit certainly came into play as I led the establishment of an LPO delivery center in Johannesburg, which came to fruition last year. The trust that our One Integreon culture helps build between Associates helped us overcome every challenge and see the project to fruition. Now, also being part of the LPO Business Unit, I’m looking forward to showing that we can deliver LPO services from South Africa as successfully as we have from the rest of the world.

Pei Wang

Pei Wang - Beijing

Associate Project Manager, Research Services

I joined Integreon in 2010, and it has been a very enriching experience working here for the past six years. From my start as an analyst till now as a Project Lead managing project teams, I have been given numerous professional and personal growth opportunities. I have thoroughly enjoyed my journey so far, and I really appreciate the guidance and support of all my mentors and colleagues.

As part of the research team in Beijing, we provide customized and strategic research services for global clients. We leverage different tools and techniques to deliver insights across various markets and industries. It is a satisfying experience, especially when we see that the clients are happy with our deliverables.

I am proud to be a member of Integreon, where I feel that every day brings new opportunities and challenges for me to learn and grow, and gain exciting and valuable work experience.

Careers

Our remarkable results come from our exceptional people. Could you be one of them?

We offer rewarding careers in service delivery, sales, marketing, HR, IT and management in the US, UK, India, China, Philippines and South Africa. Click below for a full list of current vacancies.

Integreon in the Community

Our corporate social responsibility (CSR) initiatives are integral to our operations and culture. Our Associates touch lives in the world around them each and every day.

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