WASHINGTON, D.C. – February 21, 2013 – Integreon, a leading global provider of outsourced legal, document, research and business services, has been recognized as one the world’s best outsourcing service providers on the International Association of Outsourcing Professionals® (IAOP) 2013 Global Outsourcing 100®. This marks the third consecutive year Integreon has been recognized by IAOP. The rankings are the result of a rigorous judging process based on four criteria: size and growth, customer experience, depth and breadth of competencies, and management capabilities.
IAOP’s recognition of Integreon follows a successful year for the company which saw the best bottom line financial performance in its history, expansion of its sales team into additional US metropolitan areas such as Chicago and Houston, as well as internationally into Australia and China, and the introduction of innovative offerings - particularly in the areas of knowledge process outsourcing (KPO) and legal process outsourcing (LPO).
Highlights from over the last year include:
- Signing of a multi-year engagement with a major information services client for business support
- Record results and strong organic growth with existing clients in the company’s document services business
- The addition of technology-assisted review for electronic discovery
- The opening of two onshore document review centers in the UK, an industry first for an LPO provider
- The roll out of legal staffing services in both the US and UK for a greater range of flexibility in addressing each client’s preferred form of service delivery (on-location, offshore, onshore, or as a blended model).
“Integreon’s recognition by IAOP in the Global Outsourcing 100 reflects our intense focus on better serving our clients with high impact results,” said Robert Gogel, CEO of Integreon. “We have made significant positive strides in the management and performance of our business over the past 18 months, and we are confident that we are more strongly positioned than ever to build on our market-leading positions in legal, document, research and business services. We thank our associates for their dedication and attention to serving our clients, and Integreon’s inclusion in the IAOP is due to their significant efforts.”
The 2013 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors and is designed to help companies compare and select service providers. These rankings are evaluated by an independent judging panel organized by IAOP. The 2013 panel is led by IAOP managing director of thought leadership, IAOP, Jagdish Dalal, COP and president of JDalal Associates, LLC.
“As applicants continually raise the bar and as the outsourcing industry continues to grow and mature in many markets, competition is tougher,” said Jag Dalal, Managing Director of Thought Leadership, IAOP and chairman of the judges' panel. “Being named to The Global Outsourcing 100 and The World's Best Outsourcing Advisors is a great achievement, particularly given the strong competition, and we are proud to recognize Integreon for their excellence.”
For more information about Integreon’s extensive range of award-winning outsourcing services for legal, research, document, and business support, please visit us online at www.integreon.com.
Integreon is a trusted provider of integrated legal, document, research and business support solutions to discerning professionals, including law firms and corporate law departments, leading corporations, financial services organizations and professional services firms. Integreon’s 2,000+ associates work globally to support its clients in areas such as market and competitive intelligence, discovery, legal process outsourcing (LPO), operating model transformation and back office redesign. Integreon also excels in business support services such as IT, document processing, finance, and HR. With unrivalled outsourcing experience and its industry-leading onshore and offshore capabilities, clients increasingly rely on Integreon to meet their needs in a demanding business environment. Integreon provides its services to its global client base with delivery capabilities from the US, UK, India, Philippines, South Africa and China. For more information about Integreon’s extensive range of services, please visit www.integreon.com.
For additional information, please contact:
+1 (212) 614-4262
The International Association of Outsourcing Professionals® (IAOP®) is the global, standard-setting organization and advocate for the outsourcing profession. With more than 120,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit http://www.IAOP.org.
The media contact for IAOP is:
IAOP Manager, Media & Communications
+1.845.452.0600, ext. 122